Número del artículo: 000129478
PowerStore Alerts: NAS Server Alerts
Resumen: PowerStore NAS Node's automatic recovery has failed and Config File system in NAS server is offline due to I/O error.
Contenido del artículo
Síntomas
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution provided, check the technical support contact options.
Note: Can't find the information you need? Let us know via the feedback form at the bottom of this article.
Note: Can't find the information you need? Let us know via the feedback form at the bottom of this article.
Causa
Resolución
| Title | System VDM automatic recovery fails when corrupted and placed in maintenance mode. |
| Alert ID | SDNAS_NODE_RECOVERY_FAILED |
| Alert Text | NAS node %(node) is down and its automatic recovery has failed |
| Error Code | (0x01300d03) |
| Resolution | Please contact technical support for further assistance. Technical support should follow KB Article 000129489 for resolution. Access to this KB Article is only available to authorized technical support representatives. |
| Title | Root/Config File system of user NAS server is offline either by discovering corruption or by receiving I/O Error |
| Alert ID | SDNAS_NAS_SERVER_FS_STATE_UNMOUNTED_CORRUPTION_DETECTED SDNAS_NAS_SERVER_FS_STATE_UNMOUNTED_IO_ERROR |
| Alert Text | The %(fsname) file system in NAS server %(vdmname) (fsid %(fsid)) is offline after discovering corruption The %(fsname) file system in NAS server %(vdmname) (fsid %(fsid)) is offline due to receiving an I/O error |
| Error Code | (0x01301203) (0x01301202) |
| Resolution | Please contact technical support for further assistance. Technical support should follow KB Article 000146143 for resolution. Access to this KB Article is only available to authorized technical support representatives. |
| Alert ID | SDNAS_NAS_SERVER_FS_STATE_RECOVERY_FAILED |
| Alert Text | Recovery failed on the %(fsname) file system in NAS server %(vdmname) (fsid %(fsid) |
| Error Code | (0x01301206) |
There are two scenarios which may case this alert:
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| Resolution | Please contact technical support for further assistance. Technical support should follow KB Article 000133374 for resolution. Access to this KB Article is only available to authorized technical support representatives. |
| Alert ID | SDNAS_NIS_SERVICE_ALL_SERVERS_UNREACHABLE |
| Alert Text | The NIS client is unable to connect to all configured NIS Servers |
| Error Code | (0x01300403) |
| Description | The NIS client is unable to contact any NIS server and so is not operational. This may happen when the NAS server cannot reach the peer NIS server because of network problems. |
| Resolution | Cause Network interface of NAS(Network Attached Storage) Server has issues in connecting to NIS (Network Information System) server, could be an environmental (network switch, firewall or NIS Server configuration) issue. NIS server ports are firewalled at Ports 111 (TCP, UDP), 714 (TCP), 711 (UDP) NIS server not configured properly Solution This is a generic alert and could indicate the problems mentioned in cause section. The troubleshooting steps should be targeted at identifying the NIS Server connectivity, firewall issues by generating network traces for review if NIS Server configuration is identified to be good. Check the NAS server network interface and the router configuration (OR) Check the availability of the configured NIS server running the 'svc_cifssupport -checkup' or 'svc_nas -nis' command |
Propiedades del artículo
Producto comprometido
PowerStore
Fecha de la última publicación
22 jun 2023
Versión
4
Tipo de artículo
Solution