PowerEdge: How to Configure Integrated Dell Remote Access Controller (iDRAC) Email Alerts
Resumen:This step-by-step guide explains how to configure the iDRAC network settings and email configuration options for iDRAC9, iDRAC8, and iDRAC7.
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The Integrated Dell Remote Access Controller can provide email alert notifications in addition to IPMI alerts, SNMP traps, and other management notifications for system events. To enable email alerts from the Integrated Dell Remote Access Controller (iDRAC), the recommendation is to:
Configure the iDRAC network settings to enable DNS registration
Enable and configure email alerts
Configure email settings and enable email destinations
This iDRAC email alert notification overview provides the typical configuration for an iDRAC7, iDRAC8 and iDRAC9. More configuration details, options, and descriptions for all iDRAC versions are documented in the iDRAC User's Guide. The steps differ depending on the iDRAC model that is in use. Click the appropriate iDRAC for more information.
Note: The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification, for example, iDRACName@DomainName.com.
From the iDRAC web interface, go to iDRAC Settings, then Connectivity, then Network, and then Common Settings.
Set Register iDRAC on DNS to Enabled.
Provide a DNS iDRAC Name.
Provide a valid Static DNS Domain Name.
Click Apply.
Figure 1: iDRAC9 Common network settings
Enable and Configure Email Alerts
The Alerts and Remote System Log Configuration can be configured to alert the user of system events and their level of severity.
Enable generating alerts:
In the iDRAC web interface, go to Configuration, then System Settings, and then Alert Configuration.
Under the Alerts section, select Enable to enable alert generation or perform an event action.
Click Apply.
Set an event alert:
In the iDRAC web interface, go to Configuration, then System Settings, and then Alerts and Remote System Log Configuration.
Under Category, select Email alerts as needed.
Select Apply to save the settings.
Figure 2: iDRAC9 Alert Settings
Configure the Email Settings and Destinations
The iDRAC allows multiple recipients for email notifications. To activate multiple recipients, enter the email address and tick the relevant box in the State column. Recipients can be removed from notifications by clearing the relevant box in the State column.
Configure the SMTP server settings.
In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
For SMTP (Email) Server Settings provide the following details:
SMTP (Email) Server IP Address or FQDN/DNS Name
Sender Address, Message Subject Prefix, SMTP Port Number
If needed: Enable Authentication, and enter Username and Password
Click Apply.
Configure the destination email:
In the iDRAC web interface, go to Configuration, then System Settings, and then SMTP (Email) Configuration.
Type a valid email address, and check the box in the State column next to it.
Click Apply.
Click Send under Test Email to test the configured email alert settings.
Note: After the iDRAC is upgraded to version 4.00.00.00, you may stop receiving encrypted email alerts from the iDRAC. This happens if the external email server does not support encryption. iDRAC firmware version 4.00.00.00 introduces a user-selectable encryption option and the default protocol is StartTLS. To start receiving email messages again, disable the email encryption by using the following RACADM command: racadm set idrac.RemoteHosts.ConnectionEncryption None
Note: The SMTP email server may require the iDRAC to be registered on DNS for enabling proper identification when receiving an email notification. For example, iDRACName@DomainName.com.
In the iDRAC web interface, go to iDRAC Settings, then Network, and then Common Settings.
Enable Register iDRAC on DNS by selecting it.
Provide a DNS iDRAC Name.
Provide a valid Static DNS Domain Name.
Click Apply.
Figure 4: iDRAC7 and iDRAC8 Common Network Settings
Enable and Configure Email Alerts
Enable the generating alerts.
In the iDRAC web interface, go to Server and then Alerts.
Under the Alerts section, select Enable to enable alert generation or perform an event action.
Click Apply to save the setting.
Set an event alert.
In the iDRAC web interface, go to Server, then Alerts, and then Alerts and Remote System Log Configuration.
Under Category, select Email alerts as needed.
Select Apply to save the settings.
Figure 5: iDRAC7 and iDRAC8 Alert Settings
Configure the Email Settings and Destination
Configure the SMTP server settings.
In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then SMTP (Email) Server Address Settings.
Provide the following details:
SMTP (Email) Server IP Address or FQDN/DNS Name
SMTP Port Number
If needed: Enable Authentication, and enter Username and Password.
Click Apply.
Configure the destination email.
In the iDRAC web interface, go to Server, then Alerts, then SNMP and Email Settings, and then Destination Email Addresses.
Type a valid email address, and check the State box.
Click Send under Test Email to test the configured email alert settings.