PowerFlex: SDCs I/O errors after adding SDS with Single IP

Resumen: SDCs may lose the ability to access its volumes.

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Síntomas

Impact

SDCs may lose the ability to access its volumes.

 

Causa

An SDS was added to an existing cluster. In this case, each existing SDS is configured with 4 IPs and is using IP roles. The new SDS was added in with only one IP. In this case, the IP was on an SDS to SDS only subnet. This allowed the Storage Pools to migrate data on to this SDS. Once the SDCs got the new mapping of the data, the SDCs attempted to connect to this SDS, but the SDS did not have a configured IP to allow any SDC connections. The SDCs cannot access the SDS.

 

In the MDM event logs, we can see that only one IP was configured when the SDS was added:

 

2020-04-08 11:14:57.251 MDM_CLI_CONF_COMMAND_RECEIVED INFO      Command add_sds received, User: 'admin'. [4574194] protection_domain pdX  fault_set N/A New SDS name: sdsX Hostname: 172.17.16.38  Port: 7072

Resolución

After incorrectly adding an SDS into an existing cluster, you can add additional IPs to the SDS configuration 

When an SDS is added to an existing cluster, it is best practice to add all IPs and configure them with the correct IP roles.

Productos afectados

PowerFlex appliance connectivity, PowerFlex appliance Intelligent Catalog Software, PowerFlex Software

Productos

PowerFlex rack, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, ScaleIO, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760 , PowerFlex appliance R7625, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex custom node R860, PowerFlex rack connectivity, PowerFlex rack HW, PowerFlex rack RCM Software, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Propiedades del artículo
Número del artículo: 000082203
Tipo de artículo: Solution
Última modificación: 18 abr 2026
Versión:  5
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