PowerProtect DD: Failed to start Cloud tier cleaning: Cloud unit "ecs" is unavailable

Cloud Unit List
---------------
Name   Profile       Status         Bucket       Reason                                             
----   -----------   ------------   ----------   ---------------------------------------------------
ecs    ecs_profile   Disconnected   wdc-dda-03   There was a permission error at the cloud provider.
----   -----------   ------------   ----------   ---------------------------------------------------

Time:           Thu Aug 28 08:27:52 2025
Alert Id:       m0-2433
Event Id:       EVT-CLOUD-00001
Event Message:  Unable to access provider for cloud unit ecs.
Object:         CloudUnit=ecs

Additional Information: Cause=Check if quota has been exceeded or object has too many versions

Event Description:

The cloud unit is unavailable for writing or reading until access is restored to the cloud  provider.

ddfs.info
===========
08/28 06:42:39.662265 [10b86ba0] INFO: CAL cal_handle_cloud_profile_status:1962 - Processing status event for profile: ecs_profile, status: 1, error code: 0
08/28 06:42:39.662271 [10b86ba0] INFO: CAL cal_handle_cloud_profile_status:1980 - Found cloud unit:ecs using profile:ecs_profile
08/28 06:42:39.662274 [10b86ba0] INFO: CAL cal_handle_cloud_profile_status:2037 - Marking cloud profile:ecs_profile for cloud unit:ecs as UP
08/28 06:42:39.662276 [10b86ba0] INFO: CAL cal_handle_cloud_profile_status:2073 - Marking cloud unit:ecs as AVAILABLE
08/28 06:42:39.662279 [10b86ba0] INFO: CAL cal_event_post:3727 - Enqueueing CAL event: 31 for cloud unit uuid: e90c03ad67fad99e-7aafb841c8344b81
08/28 06:42:39.662331 [7f6682fe5b90] ddr_encryption_cal_cu_avail_event: Received avail event for cloud unit ecs. Exporting this unit's keys to cloud.
08/28 06:42:39.662337 [7f6682fe5b90] ddr_keys_export_deks_to_cloud: CP (ecs) is not a cloud CP. Nothing to do.
08/28 06:42:39.662406 [7f6682fe5b90] INFO: CC-state-dynamic: Received AVAIL event for cp: edef4a2bedf94205:95e98faf9cd6206f, cu: e90c03ad67fad99e:7aafb841c8344b81
08/28 06:42:39.662563 [10b86ba0] INFO: CAL cal_alert_clear:2703 - Successfully cleared alert: 0
08/28 06:42:39.662607 [7f78d54ef990] INFO: CAL cal_open:201 - Opening file: /localhost/m2/
08/28 06:42:39.662671 [10b86ba0] INFO: CAL cal_alert_clear:2703 - Successfully cleared alert: 1
08/28 06:42:39.662679 [10b86ba0] INFO: CAL cal_cloudunit_config_object_write:4316 - Writing config object for cloudunit: ecs
08/28 06:42:39.662687 [7f78d54ef990] INFO: CAL cal_cloudunit_config_object_write:4316 - Writing config object for cloudunit: ecs
08/28 06:42:39.676271 [7f6ed28b1ef0] nfsproc3_ddcp_close_file_3_svc: ddcp ctx 2148: setting size of file /data/col1/mtree/archive/10-222-94-109/12-1/00000001000188AE/00000
001000188AE0000004C-705f3c0b91b181f9a187295a0b43d27b32576ba6.gz.pgbackrest.tmp to 4378315
08/28 06:42:39.676648 [7f6ed28b1ef0] INFO: FM stream_close:1832 - Stream is not open for fh 33b1804:0:33b18a1:0:d19e4576:60d4745c:0:(0:0). stream 0x7f7b963559f8
08/28 06:42:39.680103 [7f6e8ca7caa0] path_verify_ost_perm: Mtree is /data/col1/mtree
08/28 06:42:39.680352 [10a3e6f0] ERROR: CAL cl_curl_write_cb:1958 - Request failed with httpcode:403
08/28 06:42:39.680466 [10a3e6f0] ERROR: CAL cl_request_error_xml_cb:2494 - Unparsed element: Error/RequestId data: 0ade6f29:194ec8dfe37:2e3107:86a9 datalen: 32
08/28 06:42:39.680507 [10a3e6f0] WARNING: CAL cl_request_handle_403_err:1636 - HTTP 403: enabling debug and retrying request
08/28 06:42:39.680509 [10a3e6f0] INFO: CAL cl_request_handle_403_err:1646 - URI:http://localhost:9020/localhost//c0/cloudunit_config OP:3 SIGNATURE:AWS user@localhost@data-domain-03:33
hwg4hIFAWGc8iczGQudS691Tk= will retry
08/28 06:42:39.680512 [10a3e6f0] INFO: CAL cl_request_handle_403_err:1648 - enc_md5:DSomHrNakz+hms7i9UqAQQ==
08/28 06:42:39.680513 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1606 - HEADERS in curl slists
08/28 06:42:39.680515 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #1: Expect:
08/28 06:42:39.680516 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #2: Transfer-Encoding:
08/28 06:42:39.680518 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #3: User-Agent: APN/1.0 DellEMC/1.0 Data Domain/7.13.1.25
08/28 06:42:39.680519 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #4: Content-MD5:DSomHrNakz+hms7i9UqAQQ==
08/28 06:42:39.680520 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #5: Date:Thu, 28 Aug 2025 11:42:39 GMT
08/28 06:42:39.680521 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #6: Content-Length:1024
08/28 06:42:39.680523 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #7: x-emc-index-granularity:131072
08/28 06:42:39.680524 [10a3e6f0] INFO: CAL cl_request_dump_curl_headers:1608 -   hdr #8: Authorization: AWS user@localhost@data-domain-03:33hwg4hIFAWGc8iczGQudS691Tk=
08/28 06:42:39.680528 [10a3e6f0] ERROR: CAL cl_request_convert_httpcode_to_err:1815 - HTTP operation returned code:403, request error:Check if quota has been exceeded or object has too many versions [5075],
uri:http://localhost:9020/localhost//c0/cloudunit_config, date:Thu, 28 Aug 2025 11:42:39 GMT, bytes_sent:1024, bytes:rcvd:0

ECS
Summary:

• Namespace- MAX Quota Limit set  
• The Bucket-  Total Object Size=>  MAX Quota Limit set
• This MAX Quota setting causing the DD disconnections 

ECS administrator has to increase the MAX Quota accordingly. 

Use the articles to change quota limits.

• ECS: Setting Bucket Soft and Hard Quota
• ECS: How to increase the quota set on an ECS Bucket