Número del artículo: 000143275

Realtek RTS5170 SD card reader lost function after playing music stored in SD card

Resumen: If your Dell system with a Realtek RTS5170 SD card reader loses function after playing music files from an SD card update to the driver version detailed.

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Contenido del artículo

Síntomas

Systems with the Realtek RTS5170 SD card reader may have a loss of function after playing music files from an SD card after 1-2 mins. Playing video or attempting to read/write files will not lead to SD card reader issue.

Causa

N/A

Resolución

This is due to compatibility issue between the Card Reader driver V10.0.1025.31214 and Microsoft QFE KB3156421. To resolve this issue please update card reader driver from the Drivers and Downloads site to V10.0.10586.31225 or later.

Impacted systems are listed below.

Inspiron Notebooks
Inspiron 3162
Inspiron 3168
Inspiron 3x51
Inspiron 3x52
Inspiron 3555
Inspiron 3x58
Inspiron 3x59
Inspiron 5x52
Inspiron 5x57
Inspiron 5x59

Vostro Notebooks
Vostro 3x59

Desktops
Inspiron AIO 3052/3452
Inspiron 3655/3656/3252
Inspiron 3650/3250
Vostro 365x
Vostro 3250/3252
Vostro 3052

Propiedades del artículo

Producto comprometido

Inspiron 11 3162/3164, Inspiron 11 3168, Inspiron 3451, Inspiron 3452, Inspiron 14 3459, Inspiron 5452, Inspiron 5455, Inspiron 5458, Inspiron 5459, Inspiron 3551, Inspiron 3552, Inspiron 15 3555, Inspiron 3558, Inspiron 15 3559, Inspiron 5552 , Inspiron 5555, Inspiron 5558, Inspiron 5559, Inspiron 5755, Inspiron 5758, Inspiron 5759, Inspiron 3052, Inspiron 3250, Inspiron 3252, Inspiron 3650, Inspiron 3655, Inspiron 3656, Vostro 3458, Vostro 3459, Vostro 3558, Vostro 3559, Vostro 3052 ...

Fecha de la última publicación

21 feb 2023

Versión

Tipo de artículo

Solution

Volver al principio

Bienvenido

Bienvenido a Dell