NetWorker: nsrimportclient: Failed to import client 'client1': Name 'client2' is not a valid host name as it cannot be resolved in DNS

Resumen: The NetWorker nsrimportclient process fails with the following error message: 204879:nsrimportclient: Failed to import client 'client_name_1': Name 'server_name_destination' is not a valid host name as it cannot be resolved in DNS. Please add it to DNS or the hosts file and flush the NetWorker server's DNS cache (dbgcommand -p FlushDnsCache). ...

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Síntomas

Issue affects versions 19.10.x, previous than 19.11.0.5, previous than 19.12.0.1.

During the NetWorker Server save set which need to be cloned which was valid reported during the backup. 

server:~ # nsrimportclient -s server_name_source -d server_name_destination -v -p 0 -w '*'
204879:nsrimportclient: Failed to import client 'client_name_1': Name 'server_name_destination' is not a valid host name as it cannot be resolved in DNS.
Please add it to DNS or the hosts file and flush the NetWorker server's DNS cache (dbgcommand -p <NetWorker server pid> FlushDnsCache).
 
server_name_destination:~ # cat /etc/hosts | grep client_name_1
10.x.x.x    client_name_1.dns client_name_1

 

Causa

The error occurs when the storage node client is imported successfully before the other clients, which maintain a "migrated" state. As designed, only clients in an "Active" state are allowed for DNS lookup, leading to the observed error when subsequent clients with the same storage node host entry are processed.

To clarify, this issue does not arise if the storage node client is imported first and its state is then changed from "Migrated" to "Active."

 

Resolución

A code fix  NETWORKER-105521 is available in the following NetWorker releases:

  • 19.11.0.5
  • 19.12.0.1
  • above 19.13.x 

 

Productos

NetWorker Family, NetWorker
Propiedades del artículo
Número de artículo: 000379428
Tipo de artículo: Solution
Última modificación: 07 ene 2026
Versión:  1
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