Avamar SQL/Exchange agent remove when the old registry still exists after uninstallation
Resumen: Unable to install newer Avamar SQL/Exchange agent versions as old plugins registry still exists after uninstallation.
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Instrucciones
Remove any legacy Avamar SQL/Exchange Agent left on the client(other than the Backup Agent service).
>> Uninstall the old Avamar Agent plugin by using the below command in the administrator command prompt:
>> After the uninstallation, try to install the new Avamar Agent plugin.
>> If the Avamar Agent Plugin Installation Wizard prompts that the Agent Plugin is already installed and is still reflection the older version. Then perform the below steps:
>> As administrator (PowerShell) runs this command:
>> Check for any Avamar Plugin Agent related names or version number in the output.
>> Use cmd to delete it:
>> Then use "Microsoft Software removal tool" - Cleanup tool to verify if there is still any existing residue and registries of the old plugin.
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
>> Then reboot the client and retry installing the Avamar SQL/Exchange Agent Plugin again.
>> Uninstall the old Avamar Agent plugin by using the below command in the administrator command prompt:
# msiexec /x <AvamarClient-sql-plugin-package-ver-.msi> /L*v logxxx.txt /norestart
>> After the uninstallation, try to install the new Avamar Agent plugin.
>> If the Avamar Agent Plugin Installation Wizard prompts that the Agent Plugin is already installed and is still reflection the older version. Then perform the below steps:
>> As administrator (PowerShell) runs this command:
# Get-wmiobject Win32_Product | Format-Table IdentifyingNumber, Name
>> Check for any Avamar Plugin Agent related names or version number in the output.
>> Use cmd to delete it:
# msiexec /x <IdentifyingNumber>
>> Then use "Microsoft Software removal tool" - Cleanup tool to verify if there is still any existing residue and registries of the old plugin.
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
>> Then reboot the client and retry installing the Avamar SQL/Exchange Agent Plugin again.
Productos afectados
AvamarProductos
Avamar, Avamar ServerPropiedades del artículo
Número del artículo: 000014164
Tipo de artículo: How To
Última modificación: 21 ene 2026
Versión: 6
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