How to Get Support for Dell Command Integration Suite Microsoft System Center

Resumen: This article covers how to obtain support for Dell Command | Integration Suite Microsoft System Center.

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Instrucciones

Affected Products:

  • Dell Command | Integration Suite Microsoft System Center

Dell Command | Integration Suite Microsoft System Center for System Center is an easy-to-use UI-based tool to configure and deploy your Dell client computers. Dell Command | Integration Suite Microsoft System Center for System Center directly integrates into the Microsoft Configuration Manager console. It eliminates the need for the command-line tools and scripts that are used in Dell Command | Configure. It also adds functionality for remote management both in- and out-of-band.

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

  1. Go to https://www.dell.com/support/home.
  2. To the right of the page, select Contact Support and then click either:
    • Contact Technical Support: If you have a Dell service tag available
    • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.

Click Contact Us
Figure 1: (English Only) Click Contact Us

  1. Click Enter service tag.

Identify your device
Figure 2: (English Only) Identify your device

  1. Type your Client (not server) Service Tag and then click Submit.

Enter your Service Tag and click Submit
Figure 3: (English Only) Enter your Service Tag and click Submit

  1. On prompt, select either International Support or Support in [REGION].

Confirm your model and service tag
Figure 4: (English Only) Confirm your model and service tag

  1. From the drop-down menu, select Software and 3rd party applications and then click Next.

Select Software and 3rd party applications
Figure 5: (English Only) Select Software and 3rd party applications

  1. Select an available contact option.

Select Contact option
Figure 6: (English Only) Select contact option

  1. Type your Order Number and then click Find My Order.

Click Find My Order
Figure 7: (English Only) Click Find My Order

  1. To the right of the page, click Contact Customer Support.

Contact Customer Support
Figure 8: (English Only) Click Contact Customer Support

  1. From the drop-down, select Missing Items.

Select Missing Items
Figure 9: (English Only) Select Missing or Wrong Items

  1. Select an available contact option.

Select contact option
Figure 10: (English Only) Select contact option

Note:
  • Contact options may differ by your region.
  • Reference this article (000189119) when contacting technical support.

Productos afectados

Dell Command | Integration Suite for Microsoft System Center
Propiedades del artículo
Número del artículo: 000189119
Tipo de artículo: How To
Última modificación: 13 jun. 2024
Versión:  15
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