Dell EMC Unity: Storage Processor has encountered panic with cause SIGSEGV

Resumen: SP has encountered panic with cause SIGSEGV

Este artículo se aplica a Este artículo no se aplica a Este artículo no está vinculado a ningún producto específico. No se identifican todas las versiones del producto en este artículo.
Consulte estos recursos

Síntomas

The customer has been performing vulnerability scans.
This meant that the NAS servers were being scanned (via SSH) which caused the issue.

A Storage Processor panic has occurred on Unity OE 4.5.1.0.5.001, in this case SPA has encountered panic with cause SIGSEGV

Causa

The panic was caused by accessing a memory address that was null (not initialized).
This was caused by the SSH client sending a message sequence out-of-order leading SSH (on the array) to access a memory address (incorrect array index) which had not been initialized.

Resolución

Please contact Dell EMC Technical Support or your Authorized Service Representative, and quote this Knowledgebase article ID to confirm.

Upgrade to Unity OE 5.0.2.0.5.009 or later that includes the fix.

Refer to Link Error DSA-2020-019 which was released specifically to this issue.

Refer to release notes for Unity OE 5.0.2.0.5.009

Productos afectados

Dell EMC Unity Family

Productos

Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid
Propiedades del artículo
Número del artículo: 000063247
Tipo de artículo: Solution
Última modificación: 23 oct 2025
Versión:  4
Encuentre respuestas a sus preguntas de otros usuarios de Dell
Servicios de soporte
Compruebe si el dispositivo está cubierto por los servicios de soporte.