OpenStack: Backup failing from what appears to be a bad response
Resumen: OpenStack backup failing from what appears to be a bad response. From the DPE proxy logs, it appears the response in the Json file is missing a record; "AttributeError: 'json_record' object has no attribute 'tenant_id'" ...
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Síntomas
OpenStack backup failing from what appears to be a bad response. From the DPE proxy logs, it appears the response in the Json file is missing a record; "AttributeError: 'json_record' object has no attribute 'tenant_id'"
DPE proxy logs, It appears the authentication is happening as admin.
ERROR avamar.service.proxy No access to tenant xxxxxx (admin) WARNING avamar.service.proxy Client error: Cannot authenticate as tenant: admin avamar.service.proxy ==== backup_finish tenant: xxxxx client: xxxx INFO avamar.stack.keystone direct_scoped_token is : False
dpe_proxy_service.log
- INFO avamar.controller.conventions TENANT source : uuid (admin) - INFO avamar.controller.conventions TENANT destination : uui (avamar) - INFO avamar.stack.meta nova-metadata href: https://urldefense.com/v3/__http://DPE_Proxy:8775/latest/__;!!LpKI!iyNU2VxHCuJVJ02KdrcyVvK46FIjVmgyFLiRjxPS2O0G0btCMxahE9YkrHnmnv5rjkKlwJxSAyHCuUcqKQEa6al7$ xxx secret: xxxxxxyyyyy - INFO avamar.controller.backup keystone: type(keystone):<class 'avamar.stack.base.json_record'> - INFO avamar.controller.backup keystone_cred: type(keystone_cred):<class 'dict'> - INFO avamar.controller.proxy PROXY INSTANCE UUID(DPE_proxy-name) - INFO avamar.controller.backup ==== BACKUP START ==== - INFO avamar.controller.backup INSTANCE/python3.6/site-packages/avamar/controller/backup.py", line 212, in _fetch metadata = self.meta.inspect(instance.tenant_id, instance.id) AttributeError: 'json_record' object has no attribute 'tenant_id' uuid - ERROR avamar.controller.backup Cannot fetch metadata for instance: uuid Traceback (most recent call last): File "/usr/lib/python3.6/site-packages/avamar/controller/backup.py", line 212, in _fetch metadata = self.meta.inspect(instance.tenant_id, instance.id) AttributeError: 'json_record' object has no attribute 'tenant_id' - ERROR avamar.controller.backup A client or server error on backup-start Traceback (most recent call last): File "/usr/lib
Causa
Backup_Admin role is not added as member of the project.
Resolución
Change the Backup_admin role as member of the project.
See screenshots for example:


Productos afectados
Avamar, OpenStack Data Protection ExtensionPropiedades del artículo
Número del artículo: 000222805
Tipo de artículo: Solution
Última modificación: 23 oct. 2024
Versión: 3
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