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Numéro d’article: 000050317

Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

Résumé: Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode" ...

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Symptômes



Data Protection Advisor (DPA) agent upgrade fails with:
"The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

The installer returns to command prompt:
root@dpa_remote_agent dpa_agent]# ./DPA-Agent-Linux-x86_64-6.5.0.104078.bin
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp
 
In the /tmp directory:install.dir.42329/Linux/resource directory (directory may differ)
vm.tar.Z 

unzip vm.tar.Z
Archive:  vm.tar.Z
  End-of-central-directory signature not found.  Either this file is not a zipfile, or it constitutes one disk of a multi-part archive.  In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip:  cannot find zipfile directory in one of vm.tar.Z or  vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.

Cause

The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.

Résolution

Download the package again. If using command line FTP ensure to use 'binary mode'.

Propriétés de l’article

Produit concerné

Data Protection Advisor

Produit

Data Protection Advisor

Dernière date de publication

20 nov. 2020

Version

2

Type d’article

Solution

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