Avamar: Incorrect Avamar Administrator GUI launched after upgrading the Avamar Server or MCS
Résumé: Avamar: Incorrect Avamar Administrator GUI launched after upgrading the Avamar Server or MCS
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Cet article n’est associé à aucun produit spécifique.
Toutes les versions du produit ne sont pas identifiées dans cet article.
Symptômes
The Avamar Server or MCS have recently been upgraded to a new version.
Environment:
Avamar 18.2
When opening a browser at the Avamar Server page and selecting the Administrator link, an incorrect version of Avamar Administrator GUI opens.
Environment:
Avamar 18.2
When opening a browser at the Avamar Server page and selecting the Administrator link, an incorrect version of Avamar Administrator GUI opens.
Cause
Old information has been preserved in Java cache on the customer's desktop and not being updated
Résolution
Clear Java cache on Windows system:
- In Control Panel on Widows system go to Java
- Under General Tab select Settings...
- Select Delete Files...
- The following should be selected:
- Trace and Log Files
- Cached Applications and Applets
- Installed Applications and Applets
- Select OK
- Attempt to open the Avamar Administrator GUI
Produits concernés
AvamarProduits
Avamar, Avamar ServerPropriétés de l’article
Numéro d’article: 000071456
Type d’article: Solution
Dernière modification: 18 Apr 2026
Version: 6
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