How to Install Netskope Client

This article provides the steps for installing Netskope Client.

Affected Products:

• Netskope Client

Affected Operating Systems:

• Windows
• Mac
• ChromeOS

The process to install Netskope Client differs between Windows, Mac, and ChromeOS. For steps on installing Netskope Client, click the appropriate operating system platform.

Windows

1. Double-click NSClient_addon-[TENANT]_[VERSION]_ [LICENSE].msi.
   
   Note:

   • [TENANT] = Name of the tenant for your environment
   • [VERSION] = Version of Netskope Client
   • [LICENSE] = Unique license key for the user
   • To obtain the installer, reference How to Download the Netskope Client.
2. The Netskope Client Setup runs.
   
3. Click Finish.
   

Mac

1. Double-click NSClient_addon-[TENANT]_[VERSION]_ [LICENSE].pkg.
   Note:

   • [TENANT] = Name of the tenant for your environment
   • [VERSION] = Version of Netskope Client
   • [LICENSE] = Unique license key for the user
   • To obtain the installer, reference How to Download the Netskope Client.
2. Click Continue.
   
3. Select a disk for installation and then click Continue.
   
4. Optionally, Change Install Location and then click Install.
   
5. If prompted with System Extension Blocked, click Open Security Preferences and then go to Step 6. Otherwise, go to Step 7.
   
6. Click Allow.
   
7. Click Close.
   

ChromeOS

1. Open the invitation email and click the ChromeOS Client download link.
   
   Note: The download links are unique. The installation is tied to the user with whom the link is associated.
2. The browser that is installed on the ChromeOS device launches. Click Install.
   
3. The device is directed to the Google Play Store page for the Netskope Cloud Director app. Click Install.
   
4. Once the app is installed, click Open.
   
5. Go back to the webpage from Step 2 and then select Click here.
   
6. The Open with dialog displays. Ensure that Netskope Client is selected and then click Open.
   
7. The Netskope Client app launches, and a Connection request dialog displays. Click OK.
   
8. If the Netskope certificate has not been trusted by your device or organization, a prompt to name the certificate appears. Click OK.
   
9. Once successful, Netskope Client Connected is displayed.
   

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.