How to Identify the Dell Data Protection Cloud Edition Version

Résumé: Learn how to identify the version of Dell Data Protection Cloud Edition by following these step-by-step instructions.

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Instructions

Note:

Knowing the version of Dell Data Protection Cloud Edition allows an administrator to:

  • Identify known issues
  • Determine UI differences
  • Understand workflow changes
  • Verify system requirements

Affected Products:

  • Dell Data Protection Cloud Edition

Affected Operating Systems:

  • Windows
  • Mac

To identify the version of Dell Data Protection Cloud Edition, click Windows or Mac.

Windows

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate option for more information.

UI

Note: Dell Data Protection Cloud Edition must be installed before identifying the version through the UI.
  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Data Protection Cloud Edition icon and then select About.
    Right-click context menu for Dell Data Protection Cloud Edition
  3. Record Version X.X.X.X. In the example, 2.0.2.2683 is the Version.
    Example version
    Note: The Version of your client may differ from the above screenshot.

Installer

Note: The Dell Data Protection Cloud Edition installer must be downloaded before performing these steps.
  1. Right-click Cloud_64bit_Setup.exe or Cloud_32bit_Setup.exe and then select Properties.
    Properties option that is found after right-clicking the installer
  2. Click the Details tab.
  3. Record the Product Version. In the example, 2.0.2.2683 is the Product Version.
    Example product version
    Note: The Product Version of your client may differ from the above screenshot.

Mac

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate option for more information.

UI

  1. Click Finder.
    Finder icon
  2. Select Applications on the left.
    Applications option
  3. In Applications, double-click Dell Data Protection Cloud Edition.
    Dell Data Protection Cloud Edition icon
  4. Click About Cloud Edition and then record the Version X.X (XXXX). In this example, 2.0 (7488) is the Version.
    Example version
    Note: The Version of your client may differ from the above screenshot.

Installer

Note: The Dell Data Protection Cloud Edition installer must be downloaded before performing these steps.
  1. Double-click DDPCE-Explorer-<VERSION>.dmg.
    Installer .dmg file
    Note: <VERSION> = The Version of your installer and may differ from the above screenshot
  2. The product version is below DDPCE-Explorer. In the example, 2.0.0.7488 is the product version.
    DDPCE-Explorer version
    Note: The product version of your client may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Produits concernés

Dell Encryption
Propriétés de l’article
Numéro d’article: 000131621
Type d’article: How To
Dernière modification: 09 Sep 2025
Version:  14
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