Numéro d’article: 000178448

Unable to Install Dell Threat Defense for Mac

Résumé: An administrator may be unable to install Dell Threat Defense due to the product already being installed on the endpoint.

Cet article a peut-être été traduit automatiquement. Si vous avez des commentaires concernant sa qualité, veuillez nous en informer en utilisant le formulaire au bas de cette page.

Contenu de l’article

Symptômes

Note:

As of May 2022, Dell Threat Defense has reached End of Maintenance. This article is no longer updated by Dell. For more information, reference the Product Life Cycle (End of Support / End of Life) Policy for Dell Data Security. If you have any questions on alternative articles, either reach out to your sales team or contact endpointsecurity@dell.com.
Reference Endpoint Security for additional information about current products.

Affected Products:

Dell Threat Defense

Affected Versions:

v1.0 and Later

Affected Platforms:

An administrator may see the message below, when installing Dell Threat Defense:

Figure 1: (English Only) Notice that Dell threat Defense is already installed

This message may appear because:

Incompatible Dell Threat Defense was installed previously.
The same Dell Threat Defense version was already installed.

Note: For information about how to location version, reference How to Identify the Version of Dell Threat Defense.

Cause

Not Applicable

Résolution

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Propriétés de l’article

Produit concerné

Dell Threat Defense

Dernière date de publication

08 سبتمبر 2023

Version

Type d’article

Solution

Haut de la page

Bienvenue

Bienvenue dans l’univers Dell