NetWorker: Postgres does not start after installing the NMC package on a Linux server
Résumé: The NetWorker Management Console (NMC) server software is installed on a Linux host. The postgres service fails to start after installation. It reports that nmcdb initialization fails due to a permissions issue on /tmp. ...
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Symptômes
- The NetWorker Management Console (NMC) server is installed on a Linux platform
- Postgres does not start after installing the NMC package
- Error from
/opt/lgtonmc/logs/install.log
ERROR: Command /opt/lgtonmc/bin/gstdbinit -U postgres -n 5432 /nsr/nmc/nmcdb failed!
- Error from the
/opt/lgtonmc/logs/gstd.raw
gstd NSR notice Internal error: could not create database process. gstd NSR notice Internal error: could not release database handle. gstd NSR notice Internal error: could not stop database process. gstd NSR notice FATAL ERROR: could not stop database process gstd NSR notice Internal error: could not stop database process. gstd NSR notice Internal error: could not stop database process. gstd NSR notice The most recently called subfunction returned error 2. gstd NSR warning 2 %s 1 0 27 library error 22 os error 0
- Error from the
/nsr/nmc/nmcdb/pgdata/db_output.log
FATAL: could not create lock file "/tmp/.s.PGSQL.5432.lock": Permission denied
Cause
The permissions of /tmp were changed from 777 to something less open; for example, 755.
When Postgres starts it creates a lock file under /tmp, as a postgres user. The current permission on /tmp does not allow the lock file to be created.
Résolution
- Change the permission of
/tmpto 777:chmod 777 /tmp - Run the NMC configuration script:
/opt/lgtonmc/bin/nmc_config
Produits concernés
NetWorker, NetWorker Management ConsoleProduits
NetWorker FamilyPropriétés de l’article
Numéro d’article: 000031267
Type d’article: Solution
Dernière modification: 18 févr. 2026
Version: 5
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