NetWorker: Linux 운영 체제에서 서버 서비스를 시작하지 못했습니다.

Résumé: Linux 호스트에서 Java 경로를 업데이트한 후에도 NetWorker 서비스를 시작할 수 없습니다.

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Symptômes

  • NetWorker Server는 Linux 기반 운영 체제에 설치됩니다.
  • NRE(NetWorker Runtime Environment)의 Java 업그레이드 또는 설치가 수행되었습니다.
  • NetWorker 서버의 nsrd 프로세스가 시작되지 않습니다. 다음과 같은 오류가 나타납니다.
[root@NSR_HOSTNAME ~]# systemctl start networker
Job for networker.service failed because the control process exited with error code. See "systemctl status networker.service" and "journalctl -xe" for details.
  • journalctl -xe 출력은 다음을 표시합니다.

    -- Unit networker.service has begun starting up.
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /nsr/authc/conf/installrc: line 1: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.332.b09-1.el7_
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Error:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Unable to read consolidated JAVA_HOME from lgtoauthc.  Execute the
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: following script as root to configure lgtoauthc:
    May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /opt/nsr/authc-server/scripts/authc_configure.sh
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: networker.service: control process exited, code=exited status=1
    May 25 09:54:15 NSR_HOSTNAME systemd[1]: Failed to start EMC NetWorker. A backup and restoration software package..
    -- Subject: Unit networker.service has failed
    
     

Cause

NetWorker Authentication Service에서 JAVA_HOME 변수에 지정된 Java 경로를 확인할 수 없습니다. NetWorker Authentication Service가 시작되지 않으면 NetWorker 서버 프로세스가 중지됩니다.

Résolution

  1. SSH를 통해 NetWorker Server에 로그인합니다.
  2. 다음 명령을 실행하여 루트 사용자로 전환합니다.
sudo su -
  1. NetWorker의 authc 스크립트 디렉토리인 cd /opt/nsr/authc-server/scripts로 변경합니다.
  2. authc 서비스 구성 스크립트를 실행합니다. 
/opt/nsr/authc-server/scripts/authc_configure.sh
 
참고: Java 경로에 대한 프롬프트가 표시되면 jre 경로를 지정합니다. NRE를 사용하는 경우 Java 경로를 지정할 필요가 없습니다.
  1. NetWorker 프로세스를 시작합니다.
systemctl start networker

 

Informations supplémentaires

완료된 스크립트의 예:
[root@NSR_HOSTNAME ~]# cd /opt/nsr/authc-server/scripts
[root@NSR_HOSTNAME scripts]# /opt/nsr/authc-server/scripts/authc_configure.sh

Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]:

The installation process will install an Apache Tomcat instance.
For optimum security, EMC NetWorker Authentication Service will
use a non-root user (nsrtomcat) to start the Apache Tomcat instance.
If your system has special user security requirements, ensure that proper
operational permissions are granted to this non-root user (nsrtomcat).
Please refer to NetWorker Installation Guide.

The Apache Tomcat will use "NSR_HOSTNAME" as the host name.
The Apache Tomcat will use "9090" as the port number.

The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support.

EMC recommends that you specify a keystore password that has a minimum of six characters.

Do you want to use the existing keystore /nsr/authc/conf/authc.keystore [y]?

Specify password for the existing keystore:
The install will use the existing certificate "emcauthctomcat" for Apache Tomcat.
The install will use the existing certificate "emcauthcsaml" for Authentication Service.

Creating the installation log in /opt/nsr/authc-server/logs/install.log.

Performing initialization. Please wait...

The installation completed successfully.
 

Produits concernés

NetWorker
Propriétés de l’article
Numéro d’article: 000200199
Type d’article: Solution
Dernière modification: 25 nov. 2025
Version:  5
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