NetWorker: Det går inte att starta servertjänsten i Linux-operativsystemet.
Résumé: Det går inte att starta NetWorker-tjänsterna även efter att Java-sökvägen har uppdaterats på Linux-värden.
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Symptômes
- NetWorker-servern installeras på ett Linux-baserat operativsystem.
- Java-uppgradering eller installation av NetWorker Runtime Environment (NRE) har utförts.
- NetWorker-serverns nsrd-process startar inte. Följande fel visas.
[root@NSR_HOSTNAME ~]# systemctl start networker
Job for networker.service failed because the control process exited with error code. See "systemctl status networker.service" and "journalctl -xe" for details.
-
Journalctl -xe-utdata visar:
-- Unit networker.service has begun starting up. May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /nsr/authc/conf/installrc: line 1: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.332.b09-1.el7_ May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Error: May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: Unable to read consolidated JAVA_HOME from lgtoauthc. Execute the May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: following script as root to configure lgtoauthc: May 25 09:54:15 NSR_HOSTNAME networker.sh[31427]: /opt/nsr/authc-server/scripts/authc_configure.sh May 25 09:54:15 NSR_HOSTNAME systemd[1]: networker.service: control process exited, code=exited status=1 May 25 09:54:15 NSR_HOSTNAME systemd[1]: Failed to start EMC NetWorker. A backup and restoration software package.. -- Subject: Unit networker.service has failed
Cause
NetWorker-autentiseringstjänsten kan inte fastställa Java-sökvägen som anges av JAVA_HOME-variabeln. Om NetWorker-autentiseringstjänsten inte kan starta, stoppas NetWorker-serverprocessen.
Résolution
- Logga in på NetWorker-servern via SSH.
- Växla till rotanvändare:
sudo su -
- Ändra till NetWorkers katalog för autentiseringsskript , cd /opt/nsr/authc-server/scripts.
- Kör konfigurationsskriptet för autentiseringstjänsten :
/opt/nsr/authc-server/scripts/authc_configure.sh
Obs! När du uppmanas att ange Java-sökvägen anger du jre-sökvägen . Om du använder NRE behöver Java-sökvägen inte anges.
- Starta NetWorker-processen:
systemctl start networker
Informations supplémentaires
Exempel på skript som är färdigt:
[root@NSR_HOSTNAME ~]# cd /opt/nsr/authc-server/scripts [root@NSR_HOSTNAME scripts]# /opt/nsr/authc-server/scripts/authc_configure.sh Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/opt/nre/java/latest]: The installation process will install an Apache Tomcat instance. For optimum security, EMC NetWorker Authentication Service will use a non-root user (nsrtomcat) to start the Apache Tomcat instance. If your system has special user security requirements, ensure that proper operational permissions are granted to this non-root user (nsrtomcat). Please refer to NetWorker Installation Guide. The Apache Tomcat will use "NSR_HOSTNAME" as the host name. The Apache Tomcat will use "9090" as the port number. The NetWorker Authentication Service requires a keystore file to configure encryption and to provide SSL support. EMC recommends that you specify a keystore password that has a minimum of six characters. Do you want to use the existing keystore /nsr/authc/conf/authc.keystore [y]? Specify password for the existing keystore: The install will use the existing certificate "emcauthctomcat" for Apache Tomcat. The install will use the existing certificate "emcauthcsaml" for Authentication Service. Creating the installation log in /opt/nsr/authc-server/logs/install.log. Performing initialization. Please wait... The installation completed successfully.
Produits concernés
NetWorkerPropriétés de l’article
Numéro d’article: 000200199
Type d’article: Solution
Dernière modification: 25 nov. 2025
Version: 5
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