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Numéro d’article: 000142088

Why My Existing Monitor Does Not Connect to My New Dell Computer

Résumé: This article describes why no DisplayPort, HDMI, or other adapters may ship with a computer.

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Contenu de l’article

Symptômes

Affected Products:

  • Dell Monitors

No DisplayPort, HDMI, or other adapter shipped with the computer

Often computers are purchased as replacements for existing computer installations that do not require a replacement of the LCD display. Due to changes in the default graphics ports on newer computers, it is often found that cables or adapters are required to make the necessary connections between the computer and the existing LCD display.

Most computers today ship with DisplayPortThis hyperlink is taking you to a website outside of Dell Technologies. or High Definition Multi-media Interface (HDMI) This hyperlink is taking you to a website outside of Dell Technologies. ports as primary video out and may lack legacy Video Graphics Array (VGA) This hyperlink is taking you to a website outside of Dell Technologies. and Digital Video Interface (DVI) This hyperlink is taking you to a website outside of Dell Technologies. connections that are more familiar to most end users. In other cases, multiple display configurations are used and lack appropriate connections for the second or more displays.

Cause

Not Applicable

Résolution

Connection options for newer computer graphics adapters

Dell offers our customers a wide variety of connection options that can be purchased at the Dell website:

  • DisplayPort to High-Definition Multimedia Interface (HDMI) adapter
  • DisplayPort to VGA adapter
  • DVI-I to VGA adapter
Note:
  • Use of a cable adapter is not supported in all configurations. Some graphics adapters may require a specific adapter or cable connection.
  • If your display is over 5 years old, it is strongly suggested you consider a new display when purchasing a new computer to ensure that the display is compatible with your computer.

Propriétés de l’article

Produit concerné

Desktops & All-in-Ones, E-Port, E-Port Plus

Dernière date de publication

06 mars 2024

Version

7

Type d’article

Solution

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