VxRail: vSAN ESA Cluster Upgrade Failed

Résumé: Upgrading a vSAN Express Storage Architecture (ESA) cluster fails due to vLCM not being enabled.

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.

Symptômes

When upgrading a vSAN ESA cluster from 8.0.361 to 8.0.380, the upgrade fails on the first host.

The upgrades for the VxRail manager and vCenter succeed.

lcm-web.log shows:

2026-05-22T02:01:32.775Z <2fa9ab11f1a1ef2fe6136f2337ebcd5c> lcm [WARN] <1051> ScriptServiceImpl.java waitingForResponse() (563): [/etc/vmware-marvin/scripts/lcm/scripts/update-vsan-clom-repair-timeout.py@localhost]: <stderr> Traceback (most recent call last):
  File "/usr/lib/vmware-marvin/marvind/temp/17819806287846384705.tmp", line 13, in <module>
    from pyVmomi import DynamicTypeManagerHelper, vim
  File "/usr/local/lib/python3.11/site-packages/pyVmomi/DynamicTypeManagerHelper.py", line 22, in <module>
    from Cache import Cache
ModuleNotFoundError: No module named 'Cache'

Cause

The vSAN ESA cluster only supports vLCM upgrade mode. This issue occurs when the current cluster is still using LCM upgrade mode.

Run "esxcli vsan cluster get" to confirm if the cluster is using OSA or ESA mode.

vSAN Health Service - Cluster health - vSphere Lifecycle Manager (vLCM) configurationThis hyperlink is taking you to a website outside of Dell Technologies.

Résolution

  1. Enable vLCM mode from the VxRail plug-in.
  2. Cancel the upgrade.
  3. Upload the upgrade bundle.
  4. Retry the upgrade.

For information about enabling vLCM, see: VxRail: How to enable vSphere Lifecycle Manager mode

Produits concernés

VxRail, VxRail Appliance Series, VxRail Software
Propriétés de l’article
Numéro d’article: 000469810
Type d’article: Solution
Dernière modification: 09 Jun 2026
Version:  1
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.