ECS: xDoctor: RAP077: Incomplete RT bootstrap tasks detected

Résumé: How to resolve the xDoctor alert of a stuck Resource Table (RT) bootstrap of type UserTagKey.

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Symptômes

xDoctor reports this issue as RAP077:

Timestamp    = 2019-08-23_191826
    Category = DT
    Source   = API
    Severity = ERROR
    Node     = 169.254.120.1
    Message  = Incomplete RT bootstrap task(s) detected
    Extra    = [{'type': 'KeyPool', 'dstZone': 'urn:storageos:VirtualDataCenterData:8724dec4-b7fc-4f69-8d4d-6d8ca414bebf', 
'rgId': 'urn:storageos:ReplicationGroupInfo:2373fe9d-d719-4170-b20d-22ee7f16a11e:global'}, {'type': 'Namespace', 
'dstZone': 'urn:storageos:VirtualDataCenterData:3f909b51-6f99-4125-8ecf-eff2990fd2db', 
'rgId': 'urn:storageos:ReplicationGroupInfo:00000000-0000-0000-0000-000000000000:global'}]
    RAP      = RAP077
    Solution = 536713

Cause

Anytime a Virtual Data Center (VDC) is added to a Replication Group (RG) or a new RG is created then RT bootstrap tasks are created.

RT bootstrap tasks are created to make both VDCs synchronize concerning that RG's data.

Sometimes these bootstrap tasks can become stuck.

Résolution

If xDoctor reports this issue, open a service request with Dell technical support and refer to this KB article.

Produits concernés

ECS Appliance

Produits

ECS Appliance Hardware Gen3 EX500, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption
Propriétés de l’article
Numéro d’article: 000061346
Type d’article: Solution
Dernière modification: 18 Apr 2026
Version:  5
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