Connectrix: DCNM 11.5(4) error: "Command failed: Invocation failed... ...upon applying and testing Call Home configuration

Résumé: DCNM 11.5(4) error: "Command failed: Invocation failed; nested exception is: javax.ejb.EJBException: java.lang.NullPointerException" upon applying and testing Call Home configuration.

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.
Consulter d’autres ressources

Symptômes

Data Center Network Manager (DCNM) 11.5(4) shows the below message upon applying and testing Call Home configuration.

Command failed: Invocation failed; nested exception is:  .ejb.EJBException: java.lang.NullPointerException

DCNM 11.5.4 CallHome Event Forwarding Java Error.png

Cause

Error occurs after an upgrade to DCNM 11.5.4 or a fresh deployment of DCNM 11.5.4. So far, this behavior is seen on Windows and OVA DCNM deployments.

Résolution

This is a cosmetic issue with the software. It should still work as expected. 

Workaround:
 

  1. After configuring Call home, press "Apply" button instead of "Apply and Test" as demonstrated in the image below.

DCNM 11.5.4 CallHome Event Forwarding Java Error_Workaround.png

 

  1. After applying the configuration, generate a trap from the switch using the Call Home Test CLI command below: 
MDS-switch# test pfm snmp test-trap fan

 

  1. If the feature is working correctly, the user should receive an email test alert to the email address that is configured.


No other actions are required.


Resolution: Cisco confirmed this BUG has been fixed in version 12.0.2f. If planning to upgrade, they recommend the latest 12.1.2 or the n-1 version 12.1.1e.

 

Propriétés de l’article
Numéro d’article: 000198795
Type d’article: Solution
Dernière modification: 05 août 2025
Version:  8
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.