NMDA : La sauvegarde de la base de données Oracle échoue « 5057-send marker stats failed (NFS : Poignée de fichier périmée) »

NetWorker Module for Databases and Applications (NMDA) Oracle RMAN backups impacted :

RMAN STACK error :

RMAN-03009: failure of backup command on CH2 channel at 11/03/2015 16:55:37
ORA-27192: skgfcls: sbtclose2 returned error - failed to close file
Backup of ssid '1010359387' failed due to unrecoverable errors. . (0:5:32)
Recovery Manager complete.
The backup process failed: 
RMAN exited with return code '1'.
Exiting with error: 
RMAN exited with return code '1'.
CLIENT_NAME: RMAN exited with return code '1'.

Sortie de débogage opérationnel :

11/05/15 01:15:00 (pid 30212374): 11/05/15 01:15:00.528512 DDP LOG: [1CD0116:11337C6D0] ddp_fsync() failed, Err: 5057-send marker stats failed (nfs: Stale file handle)
11/05/15 01:15:00 (pid 30212374): 11/05/15 01:15:00.528991 fsys_fsync(): Sync'ing a file failed [5057] ([30212374] [1] Thu Nov 5 01:15:00 2015 ddp_fsync() failed, Err: 5057-send marker stats failed (nfs: Stale file handle)
11/05/15 01:15:01 (pid 30212374): 11/05/15 01:15:01.058347 DDP LOG: [1CD0116:11337C6D0] ddp_close_file: ddcl_close failed: send marker stats failed (nfs: Stale file handle)[5057]
11/05/15 01:15:01 (pid 30212374): 11/05/15 01:15:01.059811 DDP LOG: [1CD0116:11337C6D0] ddp_close_file() failed, Err: 5057-send marker stats failed (nfs: Stale file handle)
11/05/15 01:15:05 (pid 30212374): 11/05/15 01:15:05.653968 ssid=725262290, dfsave_done failed (pid = 30212374) (11/05/15 01:15:05) Backup of ssid '725262290' failed due to unrecoverable errors.
SBT-30212374 11/05/15 01:15:05 lnm_nw_sess_close: Backup of ssid '725262290' failed due to unrecoverable errors.
Backup of ssid '725262290' failed due to unrecoverable errors

Le problème est dû à une grande fenêtre de sauvegarde qui a dépassé celle de Data Domain OST_ABANDON_TIMEOUT Réglage.

Contactez le support Data Domain concernant le réglage de OST_ABANDON_TIMEOUT Réglage. La modification de ce paramètre nécessite un redémarrage du système de fichiers sur l’accès en mode Data Domain et SE.