Knowing the Dell Endpoint Security Suite Enterprise version lets you:
- Identify known issues
- Determine UI differences
- Understand workflow changes
- System Requirements
Affected Products:
- Dell Endpoint Security Suite Enterprise
Affected Versions:
Affected Operating Systems:
Click Windows, Mac, or Linux for version information.
Windows
Versions can be determined either through the:
Click the appropriate method for more information.
UI
- On the desktop, double-click the DDP Console icon.
- Click the Advanced Threat Protection tile.
- In the bottom-left corner of the UI, document the Version.
Note:
- The most important number is the third number. In the example, the third number is 1371.
- The Version in the example may differ in your environment.
Installer
- Extract the ATP component from the master suite.
- Go to the location of the extracted ATP component.
- If extracted from DDSSuite.exe:
[EXTRACTION PATH]\ Advanced Threat Prevention\WinNtAll\ATP_AgentSetup.exe
- If extracted from DDPSuite.exe:
- 64 bit: [EXTRACTION PATH]
\ Advanced Threat Protection\Win64R\AdvancedThreatProtectionAgentSetup.exe
- 32 bit: [EXTRACTION PATH]
\ Advanced Threat Protection\WinNtR\AdvancedThreatProtectionAgentSetup.exe
Note: [EXTRACTION PATH] is based on the directory that is chosen by the end user. In the screenshot, C:\Extracted
is the [EXTRACTION PATH].
- Right-click the ATP Component (
ATP_AgentSetup
or AdvancedThreatProtectionAgentSetup
) and then select Properties.
- Click the Details tab.
- Document the number under Product Name.
Note:
- The most important number is the third number. In the example, the third number is 1441.
- The version in the example may differ in your environment.
Mac
- In the Status Menu (at the top of the screen), right-click the Dell Data Protection | Endpoint Security Suite Enterprise icon and then select About.
- Document the Version.
Note:
- The most important number is the third number. In the example, the third number is 1411.
- The Version in the example may differ in your environment.
Linux
Note: Dell Endpoint Security Suite Enterprise must be installed before identifying the version. For more information, reference How to Install Dell Endpoint Security Suite Enterprise for Linux.
- On the targeted endpoint, open Terminal.
- In Terminal, type
atp –v
and then press Enter.
- Document the version.
Note:
- The most important number is the third number. In the example, the third number is 1471.
- The version in the example may differ in your environment.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.