Passer au contenu principal
Quitter

Bienvenue dans l’univers Dell

Mon compte
  • Passer des commandes rapidement et facilement
  • Afficher les commandes et suivre l’état de votre expédition
  • Créez et accédez à une liste de vos produits
Se connecter Créer un compte Connexion au compte Premier Connexion au programme de partenariat
Certains numéros d’article ont peut-être changé. Si ce n’est pas ce que vous recherchez, essayez de faire une recherche sur tous les articles. Rechercher des articles

How to Identify the Dell Endpoint Security Suite Enterprise Version

Résumé: The version of Dell Endpoint Security Suite Enterprise may be identified by following these instructions.

Cet article concerne Cet article ne concerne pas Cet article n’est associé à aucun produit spécifique. Toutes les versions du produit ne sont pas identifiées dans cet article.
Consulter d’autres ressources

Symptômes

Note:

Knowing the Dell Endpoint Security Suite Enterprise version lets you:

  • Identify known issues
  • Determine UI differences
  • Understand workflow changes
  • System Requirements

Affected Products:

  • Dell Endpoint Security Suite Enterprise

Affected Versions:

  • v1.0 and later

Affected Operating Systems:

  • Windows
  • Mac
  • Linux

Cause

Not applicable

Résolution

Click Windows, Mac, or Linux for version information.

Windows

Versions can be determined either through the:

Click the appropriate method for more information.

UI

Note: Dell Endpoint Security Suite Enterprise must be installed before identifying the version through the UI. For more information, reference How to Install Dell Endpoint Security Suite Enterprise for Windows.
  1. On the desktop, double-click the DDP Console icon.

DDP Console

  1. Click the Advanced Threat Protection tile.

Advanced Threat Protection tile

  1. In the bottom-left corner of the UI, document the Version.

Version

Note:
  • The most important number is the third number. In the example, the third number is 1371.
  • The Version in the example may differ in your environment.

Installer

Note: For information about downloading the installer, reference How to Download Dell Endpoint Security Suite Enterprise.
  1. Extract the ATP component from the master suite.
Note: For extraction steps, reference How to Extract Child Installers from the Dell Data Security Master Installer.
  1. Go to the location of the extracted ATP component.
    • If extracted from DDSSuite.exe:
      • [EXTRACTION PATH]\ Advanced Threat Prevention\WinNtAll\ATP_AgentSetup.exe
    • If extracted from DDPSuite.exe:
      • 64 bit: [EXTRACTION PATH]\ Advanced Threat Protection\Win64R\AdvancedThreatProtectionAgentSetup.exe
      • 32 bit: [EXTRACTION PATH]\ Advanced Threat Protection\WinNtR\AdvancedThreatProtectionAgentSetup.exe

Extracted ATP component

Note: [EXTRACTION PATH] is based on the directory that is chosen by the end user. In the screenshot, C:\Extracted is the [EXTRACTION PATH].
  1. Right-click the ATP Component (ATP_AgentSetup or AdvancedThreatProtectionAgentSetup) and then select Properties.

Properties

  1. Click the Details tab.

Details

  1. Document the number under Product Name.

Product name

Note:
  • The most important number is the third number. In the example, the third number is 1441.
  • The version in the example may differ in your environment.

Mac

Note: Dell Endpoint Security Suite Enterprise must be installed before identifying the version through the UI. For more information, reference How to Install Dell Endpoint Security Suite Enterprise for Mac.
  1. In the Status Menu (at the top of the screen), right-click the Dell Data Protection | Endpoint Security Suite Enterprise icon and then select About.

About

  1. Document the Version.

Version

Note:
  • The most important number is the third number. In the example, the third number is 1411.
  • The Version in the example may differ in your environment.

Linux

Note: Dell Endpoint Security Suite Enterprise must be installed before identifying the version. For more information, reference How to Install Dell Endpoint Security Suite Enterprise for Linux.
  1. On the targeted endpoint, open Terminal.

Terminal

  1. In Terminal, type atp –v and then press Enter.

Version

  1. Document the version.
Note:
  • The most important number is the third number. In the example, the third number is 1471.
  • The version in the example may differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Informations supplémentaires

 

Vidéos

 

Produits concernés

Dell Endpoint Security Suite Enterprise
Propriétés de l’article
Numéro d’article: 000124632
Type d’article: Solution
Dernière modification: 26 oct. 2023
Version:  14
Trouvez des réponses à vos questions auprès d’autres utilisateurs Dell
Services de support
Vérifiez si votre appareil est couvert par les services de support.