Resolution on external monitor limited to 1920 x 1080 using HDMI
Information about the HDMI connector gives a maximum resolution limited to 1920x1080 on external monitors.
Summary:Information about the HDMI connector gives a maximum resolution limited to 1920x1080 on external monitors.See lessInformation about the HDMI connector gives a maximum resolution limited to 1920x1080 on external monitors.
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Article Content
Symptoms
Monitors connected to certain Inspiron and Vostro systems using an HDMI cable only support a maximum resolution of 1920x1080.
Cause
Affected systems:
Inspiron 3493 Notebook
Inspiron 3501 Notebook
Inspiron 3502 Notebook
Inspiron 3505 Notebook
Inspiron 3593 Notebook
Inspiron 3793 Notebook
Inspiron 5493 Notebook
Inspiron 5593 Notebook
Inspiron 3910 Desktop
Vostro 3400 Notebook
Vostro 3401 Notebook
Vostro 3405 Notebook
Vostro 3491 Notebook
Vostro 3500 Notebook
Vostro 3501 Notebook
Vostro 3591 Notebook
Vostro 5568 Notebook
Vostro 3267 Desktop
Vostro 3471 Desktop
Vostro 3710 Desktop
Vostro 3910 Desktop
OptiPlex 3000 Desktop
Resolution
The system is working as designed
The HDMI connector on the motherboard used in these Inspiron and Vostro systems can't output a resolution higher than 1920x1080. This is the motherboard working to the limits of its design.