Numero articolo: 531037

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Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

Riepilogo: Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

Prodotto principale: Data Protection Advisor

Prodotto: Data Protection Advisor

Ultima pubblicazione: 20 mar 2020

Tipo di articolo: Break Fix

Stato pubblicazione: Online

Versione: 4

Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

Contenuto dell'articolo

Problema


Data Protection Advisor (DPA) agent upgrade fails with:
"The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

The installer returns to command prompt:
root@dpa_remote_agent dpa_agent]# ./DPA-Agent-Linux-x86_64-6.5.0.104078.bin
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp

 
In the /tmp directory:install.dir.42329/Linux/resource directory (directory may differ)
vm.tar.Z 

unzip vm.tar.Z
Archive:  vm.tar.Z
  End-of-central-directory signature not found.  Either this file is not a zipfile, or it constitutes one disk of a multi-part archive.  In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip:  cannot find zipfile directory in one of vm.tar.Z or  vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.
Causa
The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.
Risoluzione
Download the package again. If using command line FTP ensure to use 'binary mode'.
Note

Problema


Data Protection Advisor (DPA) agent upgrade fails with:
"The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

The installer returns to command prompt:
root@dpa_remote_agent dpa_agent]# ./DPA-Agent-Linux-x86_64-6.5.0.104078.bin
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp

 
In the /tmp directory:install.dir.42329/Linux/resource directory (directory may differ)
vm.tar.Z 

unzip vm.tar.Z
Archive:  vm.tar.Z
  End-of-central-directory signature not found.  Either this file is not a zipfile, or it constitutes one disk of a multi-part archive.  In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip:  cannot find zipfile directory in one of vm.tar.Z or  vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.
Causa
The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.
Risoluzione

Download the package again. If using command line FTP ensure to use 'binary mode'.

Note

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lun mar 04 2019 21:19:37 GMT

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lun mar 04 2019 21:19:37 GMT

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