How to Manage Multi-Factor Authentication in the Dell Security Management Server Administration Console

Affected Products:

• Dell Security Management Server
• Dell Security Management Server Virtual

Affected Versions:

• v11.4.0 and Later

Multi-factor authentication can be managed at either a User Group or Individual User level. Choose the appropriate section below for more information.

User Group

1. Log in to the Dell Data Security Administration Console with an account that has the account administrator role. For more information, reference How to Access the Dell Data Security Server Administration Console.

2. From the left menu pane, expand the Populations tab and then click User Groups.

Figure 1: User Groups

3. Select a User Group from the list to edit.

Figure 2: Selecting a user group

4. Select the Admin tab.

Figure 3: Admin tab

5. From MFA Configuration:
   1. Select Enabled.
   2. Select either Email or Google Authenticator.
   3. Click the Update button.

Figure 4: MFA Configuration

Individual User

1. Log in to the Dell Data Security Administration Console with an account that has the account administrator role. For more information, reference How to Access the Dell Data Security Server Administration Console.

2. From the left menu pane, expand the Populations tab and then click Users.

Figure 5: Users

3. Select a User from the list to edit.
4. Select the Admin tab.

Figure 6: Admin tab

5. From MFA Configuration:
   1. Select Enabled.
   2. Select either Email, Google Authenticator, or Inherited Configuration from User Group.
   3. Click the Update button.

Figure 7: MFA Configuration

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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