文書番号: 531037

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Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

概要: Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

プライマリー製品: Data Protection Advisor

製品: Data Protection Advisor

最終公開日: 20 3月 2020

文書の種類: Break Fix

公開ステータス: オンライン

バージョン: 4

Data Protection Advisor (DPA) agent upgrade fails with "The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

文書の内容

問題


Data Protection Advisor (DPA) agent upgrade fails with:
"The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

The installer returns to command prompt:
root@dpa_remote_agent dpa_agent]# ./DPA-Agent-Linux-x86_64-6.5.0.104078.bin
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp

 
In the /tmp directory:install.dir.42329/Linux/resource directory (directory may differ)
vm.tar.Z 

unzip vm.tar.Z
Archive:  vm.tar.Z
  End-of-central-directory signature not found.  Either this file is not a zipfile, or it constitutes one disk of a multi-part archive.  In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip:  cannot find zipfile directory in one of vm.tar.Z or  vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.
原因
The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.
解決方法
Download the package again. If using command line FTP ensure to use 'binary mode'.
メモ

問題


Data Protection Advisor (DPA) agent upgrade fails with:
"The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode"

The installer returns to command prompt:
root@dpa_remote_agent dpa_agent]# ./DPA-Agent-Linux-x86_64-6.5.0.104078.bin
Preparing to install
Extracting the JRE from the installer archive...
The included VM could not be extracted. Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy.
[root@dpa_remote_agent dpa_agent]# cd /tmp

 
In the /tmp directory:install.dir.42329/Linux/resource directory (directory may differ)
vm.tar.Z 

unzip vm.tar.Z
Archive:  vm.tar.Z
  End-of-central-directory signature not found.  Either this file is not a zipfile, or it constitutes one disk of a multi-part archive.  In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.
unzip:  cannot find zipfile directory in one of vm.tar.Z or  vm.tar.Z.zip, and cannot find vm.tar.Z.ZIP, period.
原因
The DPA agent installation binary file is corrupt.
When checking the md5sum the value did not match DPA documentation.
解決方法

Download the package again. If using command line FTP ensure to use 'binary mode'.

メモ

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最初の公開

月 3月 04 2019 21:19:37 GMT

最初の公開

月 3月 04 2019 21:19:37 GMT

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