Dell Unity: 스토리지 프로세서 복구 이유 오류 코드: 0x1b01

스토리지 프로세서 하나 또는 둘 다 다음과 같은 복구 이유로 서비스 모드에 있을 수 있습니다.

======== Now executing basic state ========
* System Serial Number is: APM00172106812
* System Friendly Host Name is: (none)
* Current Software version: Unable to determine full software version.
* Unisphere IP address(es): 10.90.24.250 fe80::260:1600:47e0:2a26
* FIPS mode: Disabled
* Boot Mode: Rescue Mode
* Post Faults:  0x0000
* Backend Faults:       0x0000
* Boot Faults:  0x1b00
* Rescue Reason:        0x1b01
* Rescue reason for code 0x1b01 - There is a problem with the system software on this Storage Processor. To attempt to correct this problem, first run Data Collection, and then try the following in order: Check all cables, reboot each SP, and reimage each Storage Processor (SP). If this does not resolve the issue, contact your service provider.

이 문제가 발생하는 동안 다음과 같은 추가 오류 코드 및 메시지가 생성될 수도 있습니다.

• ERROR" "1:1678040
• Storage Processor SP B has faulted and is in Service Mode with reason code 6913
• Storage Processor SP A has faulted and is in Service Mode with reason code 6913
• SERVICE_ERR_0x1b01

이 sep SAFE 서비스의 모듈에서 일반적으로 이 문제가 발생합니다. 이에 대한 증거를 보려면 다음 로그 위치를 검토하십시오.

/EMC/C4Core/log/start_c4.log:

Wed Sep 27 19:00:53 2017: start_c4.pl:  *****************************************************
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Error Detected SP Degraded Mode after sep started.
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Incrementing SOFTWARE boot counter
Wed Sep 27 19:00:53 2017: start_c4.pl:  * Driver rrchc code: 0x1b01
Wed Sep 27 19:00:53 2017: start_c4.pl:  *****************************************************

/var/log/boot.out:

2017-09-29 18:36:31.598 ===== bringup_backend =====
2017-09-29 18:36:32.105 Loading mirror driver
2017-09-29 18:36:37.787 read degraded mode bit from nvram and check if sep is degraded
2017-09-29 18:36:37.996 MCR database degraded mode:  00000001
2017-09-29 18:36:38.332 1
2017-09-29 18:36:39.064 =================================================================
2017-09-29 18:36:39.068 ===   ***  Going into service mode because of a fault  ***    ===
2017-09-29 18:36:39.072 =================================================================
2017-09-29 18:36:39.082 === When escalating to platform services, please make sure to ===
2017-09-29 18:36:39.086 === include the messages ABOVE this notice. You can ignore    ===
2017-09-29 18:36:39.090 === any errors below.                                         ===
2017-09-29 18:36:39.094 =================================================================

Dell 기술 지원 또는 공인 서비스 담당자에게 문의하여 이 Dell 기술 자료 문서 ID를 인용하십시오.