OpenManage Enterprise: How to Export and Analyze Logs

Samenvatting: This article contains a How to Video that walks through the process of exporting and analyzing console logs from OpenManage Enterprise.

Dit artikel is van toepassing op Dit artikel is niet van toepassing op Dit artikel is niet gebonden aan een specifiek product. Niet alle productversies worden in dit artikel vermeld.
Bekijk andere hulpbronnen

Instructies

This training video walks you through the process of exporting and analyzing console logs from OpenManage Enterprise.

Link to the Dell Technologies video:

 

OpenManage Enterprise log collection in 3.8 and earlier:

In the OpenManage Enterprise Web interface: 
  1. Go to Monitor 
  2. Select the Audit Logs tab 
  3. Select Export and Generate Log Bundle 
    This starts a task to generate a fresh log bundle. Once the task is complete, export the log bundle. 
  4. Select Export and Export Log Bundle. 


Download the console logs in a .zip file: 

  1. Extract the log bundle 
There are the following folders: 
  • Appliance 
  • Cachservice 
  • Datasyncservice 
  • Dbscript 
  • Evenetprocessingservice 
  • Metricscollectionservice 
  • Monitorservice 
  • Taskexecutionservice 
  • Tomcat 
NOTE: As outlined in this video, the primary log files used for troubleshooting OpenManage Enterprise tasks are:
  • The taskexecutionservice logs
  • The Application logs (found in the Tomcat folder)

Getroffen producten

Dell OpenManage Enterprise
Artikeleigenschappen
Artikelnummer: 000184484
Artikeltype: How To
Laatst aangepast: 24 feb. 2026
Versie:  7
Vind antwoorden op uw vragen via andere Dell gebruikers
Support Services
Controleer of uw apparaat wordt gedekt door Support Services.