PowerEdge: Dell Micron 7450 and 7500 NVMe SSDs occasionally enters a panic state

Samenvatting: Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. ...

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Symptomen

Micron 7450 and 7500 Non-Volatile Memory Express (NVMe) solid state drives(SSDs) may encounter drive initialization failure. SSDs that encounter this issue cannot be recovered.

Oorzaak

A firmware issue has been identified and is resolved in the latest codes.

Oplossing

Update firmware on Micron 7450 and 7500 drives at the earliest available opportunity to avoid impact to data.

Importance:
Urgent:
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve the functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.

The minimum firmware versions in which this issue is resolved are listed below:

`Dell OEM Micron 7450`
`Swim Lane`	`Form Factor`	`Drive Part Number`	`Capacity`	`Firmware P/N`	`Firmware Version`	`Drive Type`
`1 WPD/ Read Intensive`	`U.2`	`KXT48`	`960 G`	`TVCWT`	`1.4.0`	`NVMe ISE`
		`JH61J`	`1.92 TB`
		`NDK2D`	`3.84 TB`
		`91KYJ`	`7.68 TB`
		`537CT`	`15.36 TB`
		`YVVTY`	`960 GB`	`F1GP2`	`2.4.0`	`NVMe SED`
		`6G7GH`	`1.92 TB`
		`W6DNY`	`3.84 TB`
		`7TXCV`	`7.68 TB`
		`T8KK5`	`15.36 TB`
	`M.2`	`3H1F4`	`480 GB`	`JHKXR`	`1.4.0`	`NVMe ISE`
		`PH7J6`	`960 GB`
		`YYWVV`	`960 GB`
		`J927V`	`1.92 TB`
		`5FP33`	`3.84 TB`
		`RHYJ7`	`480 GB`	`F1GP2`	`2.4.0`	`NVMe SED`
		`4RCH6`	`960 GB`	`F1GP2`	`2.4.0`	`NVMe SED`
		`218PJ`	`480 GB`	`TYFC3`	`3.4.0`	`NVMe FIPS`
		`6WX1V`	`960 GB`
		`1V494`	`960 GB`
`3 WPD/ Mixed Use`	`U.2`	`XM80T`	`800 GB`	`TVCWT`	`1.4.0`	`NVMe ISE`
		`NR3VV`	`1.6 TB`
		`FRHHG`	`3.2 TB`
		`D3GCR`	`6.4 TB`
		`5N1P6`	`12.8 TB`
		`91P92`	`800 GB`	`F1GP2`	`2.4.0`	`NVMe SED`
		`KCY63`	`1.6 TB`
		`RHKJY`	`3.2 TB`
		`6HVY9`	`6.4 TB`
		`PKR6J`	`12.8 TB`
	`M.2`	`F9MKX`	`800 GB`	`JHKXR`	`1.4.0`	`NVMe ISE`

`Dell OEM Micron 7500`
`Swim Lane`	`Form Factor`	`Drive Part Number`	`Capacity`	`Firmware P/N`	`Firmware Version`	`Drive Type`
`1 WPD/ Read Intensive`	`U.2`	`G7NCH`	`960 GB`	`5F07C`	`1.2.0`	`NVMe ISE`
		`M7RHM`	`1.92 TB`
		`GT3F3`	`3.84 TB`
		`RTJFW`	`7.68 TB`
		`J2Y30`	`15.36 TB`
		`5W68W`	`960 GB`	`0KVKN`	`2.2.0`	`NVMe SED`
		`PHFR6`	`1.92 TB`
		`0GWWX`	`3.84 TB`
		`GXJ42`	`7.68 TB`
		`RYXYK`	`15.36 TB`
`3 WPD/ Mixed Use`	`U.2`	`N2NTX`	`800 GB`	`5F07C`	`1.2.0`	`NVMe ISE`
		`F76P1`	`1.6 TB`
		`CV6G5`	`3.2 TB`
		`RTDMG`	`6.4 TB`
		`0CN3G`	`12.8 TB`

Micron 7450 and 7500 generic drives (Non-Dell OEM Firmware)

`Micron 7450`
`Form Factor`	`Drive Part Number`	`Capacity`	`Firmware Version`
`U.3`	`TTWCK`	`800 GB`	`E2MU300`
	`4G78C`	`960 GB`
	`J3KHW`	`960 GB`
	`NG1C6`	`960 GB`
	`35WJM`	`1.6 TB`
	`WN60H`	`1.9 TB`
	`X581V`	`1.9 TB`
	`G8FTV`	`3.2 TB`
	`7Y5VG`	`3.8 TB`
	`KK2C2`	`3.8 TB`
	`0NKJ1`	`6.4 TB`
	`MC2G9`	`7.6 TB`
	`10K1T`	`12.8 TB`
	`7FD1J`	`15 TB`
	`G74MM`	`15 TB`
`M.2`	`W5K8P`	`3.8 TB`
`M.2`	`4KGN4`	`3.8 TB`
`U.2`	`X50H7`	`7.6 TB`

`Micron 7500`
`Form Factor`	`Drive Part Number`	`Capacity`	`Firmware Version`
`U.2`	`83JPN`	`960 GB`	`E3MQ005`
	`79FTX`	`1.9 TB`
	`7NC4V`	`3.8 TB`
	`CNFR1`	`6.4 TB`
	`V58XV`	`7.6 TB`
	`X6JX6`	`15 TB`
	`0HJJK`	`3.2 TB`
	`M09V7`	`12.8 TB`
	`YGR7C`	`15 TB`

Getroffen producten

APEX MC-660, APEX MC-760, APEX MC-4510C, APEX MC-4520C, AX-4510C, AX-4520C, ax-650, AX-660, AX-750, AX-7525, AX-760, DD6410 Appliance, Dell EMC XC Core XC450, Dell EMC XC Core XC650, Dell EMC XC Core XC6520, Dell EMC XC Core XC740xd2 , Dell EMC XC Core XC750, Dell EMC XC Core XC750xa, Dell Server 9712a, Dell XC Core XC4000R, Dell XC Core XC4000W, Dell XC Core XC4000Z, Dell XC Core XC4510C, Dell XC Core XC4520C, Dell EMC XC Core XC640 System, Dell EMC XC Series XC6420 Appliance, Dell EMC XC Core 6420 System, Dell XC Core XC660, Dell XC Core XC660xs, Dell XC Core XC670, Dell XC Core XC6715, Dell EMC XC Core XC740xd System, Dell XC Core XC760, Dell XC Core XC760xa, Dell XC Core XC7625, Dell XC Core XC770, Dell EMC XC Core XC940 System, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, ObjectScale XF960 Appliance, OEMR XL R470, OEMR XL R570, OEMR XL R670, OEMR XL R770, OEMR R260, OEMR XE R260, OEMR R360, OEMR XE R360, OEMR R440, OEMR R640, OEMR XL R640, OEMR R6415, OEMR R650, OEMR R650xs, OEMR R6515, OEMR R6525, OEMR R660, OEMR XL R660, OEMR R660xs, OEMR R6615, OEMR R6625, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa, OEMR R750xs, OEMR R7515, OEMR R7525, OEMR R760, OEMR R760xa, OEMR R760XD2, OEMR XL R760, OEMR R760xs, OEMR R7615, OEMR R7625, OEMR R840, OEMR R860, OEMR R940, OEMR R940xa, OEMR R960, OEMR T360, OEMR T550, OEMR T560, OEMR T640, OEMR XL T640, OEMR XL R660xs, OEMR XL R6615, OEMR XL R6625, OEMR XL R6715, OEMR XL R6725, OEMR XL R760xs, OEMR XL R7615, OEMR XL R7625, OEMR XL R7715, OEMR XL R7725, OEMR XR11, OEMR XR12, OEMR XR4510c, OEMR XR4520c, OEMR XR5610, OEMR XR7620, OEMR XR8610t, OEMR XR8620t, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7725, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R260, PowerEdge R360, PowerEdge R440, PowerEdge R470, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R6715, PowerEdge R6725, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R770AP, PowerEdge R7715, PowerEdge R7725, PowerEdge R7725xd, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T160, PowerEdge T360, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE7740, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XE9680L, PowerEdge XE9685L, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8610t, PowerEdge XR8620t, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R860, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex custom node R860, PowerScale A310, PowerScale A3100, PowerScale H710, PowerScale H7100, VxFlex Ready Node R640, VxFlex Ready Node R740xd, VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, Dell EMC vSAN C6420 Ready Node, Dell EMC vSAN MX740c Ready Node, Dell EMC vSAN MX750c Ready Node, Dell vSAN Ready Node MX760c, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R650 Ready Node, Dell EMC vSAN R6515 Ready Node, vSAN Ready Node R660, Dell vSAN R6615 Ready Node, Dell vSAN R670 Ready Node, Dell vSAN R6715 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R750 Ready Node, Dell EMC vSAN R7515 Ready Node, Dell EMC vSAN R760 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, Dell vSAN R770 Ready Node, Dell vSAN R7715 Ready Node, Dell vSAN R7725 Ready Node, Dell EMC vSAN R840 Ready Node, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840, VxRail E560, VxRail E560 VCF, VxRail E560F, VxRail E560F VCF, VxRail E560N, VxRail E560N VCF, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail P670N, VxRail P675N, VxRail VD-4510C, VxRail VD-4520C, VxRail VE-660, VxRail VE-6615, VxRail VP-760, VxRail VS-760, Dell EMC XC Core XC7525 ...

Artikelnummer: 000368482

Artikeltype: Solution

Laatst aangepast: 11 dec. 2025

Versie: 5

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PowerEdge: Dell Micron 7450 and 7500 NVMe SSDs occasionally enters a panic state

Samenvatting: Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. ...

Symptomen

Oorzaak

Oplossing

Getroffen producten

Symptomen

Oorzaak

Oplossing

Getroffen producten

Artikeleigenschappen

Vind antwoorden op uw vragen via andere Dell gebruikers

Support Services

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Vind antwoorden op uw vragen via andere Dell gebruikers

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PowerEdge: Dell Micron 7450 and 7500 NVMe SSDs occasionally enters a panic state

Samenvatting: Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. ... Meer weergeven Minder weergeven

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Symptomen

Oorzaak

Oplossing

Getroffen producten

Symptomen

Oorzaak

Oplossing

Getroffen producten

Artikeleigenschappen

Vind antwoorden op uw vragen via andere Dell gebruikers

Support Services

Artikeleigenschappen

Vind antwoorden op uw vragen via andere Dell gebruikers

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Samenvatting: Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. ...