Artikelnummer: 518895

printer Afdrukken mail E-mailadres

ViPR SRM 4.0 | VMware vCenter Timeout reached when trying to connect to https://xxx/sdk/vimService

Primair product: ViPR SRM 4.0

Product: ViPR SRM meer...

Laatst gepubliceerd: 23 mrt. 2020

Artikeltype: Break Fix

Publicatiestatus: Online

Versie: 4

ViPR SRM 4.0 | VMware vCenter Timeout reached when trying to connect to https://xxx/sdk/vimService

Article content

Probleem


- The report of VMware vCenter in the default reports is empty not showing any data 
- The discovery of the vCenter is successful without any errors
- Logs were showing the below error:
SEVERE -- [2018-03-04 09:04:24 AST] -- MobConnection::resetConnection(): Timeout reached when trying to connect to https://xxx/sdk/vimService
 
Oorzaak
Oplossing
Perform the below steps:
1- Increased the timeout value from 180s to 360s in the file "vmware-collector.xml" allocated in /opt/APG/Collecting/VMWare-Collector/vmware-vcenter/conf 
  <connection timeout="360s">
        <url>https://xxxx/sdk/vimService</url>
        <username>xxxx</username>
        <password>xxxx</password>
        <connection-properties name="vcenter">xxxx</connection-properties>
    </connection>

2- Then go to /opt/APG/bin and execute the command  ./manage-modules.sh service update collector-manager vmware-vcenter
3- Then start the service >> ./manage-modules.sh service start collector-manager vmware-vcenter
4- Monitor the logs and verify that the error is gone
Opmerkingen

Probleem


- The report of VMware vCenter in the default reports is empty not showing any data 
- The discovery of the vCenter is successful without any errors
- Logs were showing the below error:
SEVERE -- [2018-03-04 09:04:24 AST] -- MobConnection::resetConnection(): Timeout reached when trying to connect to https://xxx/sdk/vimService
 
Oorzaak
Oplossing

Perform the below steps:
1- Increased the timeout value from 180s to 360s in the file "vmware-collector.xml" allocated in /opt/APG/Collecting/VMWare-Collector/vmware-vcenter/conf 
  <connection timeout="360s">
        <url>https://xxxx/sdk/vimService</url>
        <username>xxxx</username>
        <password>xxxx</password>
        <connection-properties name="vcenter">xxxx</connection-properties>
    </connection>

2- Then go to /opt/APG/bin and execute the command  ./manage-modules.sh service update collector-manager vmware-vcenter
3- Then start the service >> ./manage-modules.sh service start collector-manager vmware-vcenter
4- Monitor the logs and verify that the error is gone

Opmerkingen

Article Attachments

Bijlagen

Bijlagen

Artikeleigenschappen

Eerste publicatie

do mrt. 08 2018 14:05:37 GMT

Eerste publicatie

do mrt. 08 2018 14:05:37 GMT

Beoordeel dit artikel

Nauwkeurig
Nuttig
Eenvoudig te begrijpen
Was dit artikel nuttig?
0/3000 characters