How to Get Support for CrowdStrike
Resumo: Dell offers several methods of support for CrowdStrike. Learn more about how to get support for CrowdStrike using this information.
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Sintomas
This article provides support information for customers who have purchased CrowdStrike through Dell.
Affected Products:
- CrowdStrike
Causa
Not applicable
Resolução
Note:
- If you have purchased CrowdStrike from Dell before February 2023, this article details how to get Dell ProSupport for Software for CrowdStrike.
- If you have purchased CrowdStrike from Dell during or after February 2023, you are entitled to direct CrowdStrike support. From your Falcon console, you can open tickets directly with the CrowdStrike support team. To open a ticket with the CrowdStrike support team, click the menu button in the upper left, click Support and Resources, and then select Support Portal.
Customers who have purchased CrowdStrike through Dell before February 2023 may get support by contacting:
Note:
- Chat support is available in some regions. Check www.dell.com/support to see if chat support is available in your region.
- A service tag is provided at the time of purchase and is required for support. To find the software service tag, reference How to find the Service Tag for Dell Software.
- To find the duration of the contract of a specific software service tag, reference Dell Warranty & Contracts.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Mais informações
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CrowdStrikePropriedades do artigo
Número do artigo: 000125178
Tipo de artigo: Solution
Último modificado: 26 jan. 2024
Versão: 18
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