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Número do artigo: 000133755
Camera and Microphone Not Working in Windows 11 or Windows 10
Resumo: This article provides information about how to resolve camera or microphone not working in Windows 11 or Windows 10
Conteúdo do artigo
Sintomas
Camera and Microphone are not working in Windows 11 or Windows 10. This issue is seen on every type of device including desktops, laptops, and tablets. It is not a problem with the peripherals or a bug in Windows. This is a result of the new privacy changes which Microsoft has implemented in the Windows 10 RS4 April 2018 Update and newer versions that is revoking access to devices such as the camera and microphone.
Causa
The privacy settings for camera and microphone in Windows 11 or Windows 10 might prevent apps and websites from using them. Privacy settings give you control over which apps and websites can use your camera or microphone.
Resolução
- Check if the Camera and Microphone drivers are installed under device manager.
- Go to the privacy settings in Windows 11 or Windows 10, and make sure the application has been enabled to access the camera and microphone.
- Go to Start, then select Settings > Privacy > Camera.
Figure 1: Camera Settings - Go to Start, then select Settings > Privacy > Microphone.
Figure 2: Microphone Settings
Propriedades do artigo
Produto afetado
Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Fixed Workstations, Mobile Workstations
Data da última publicação
17 out. 2023
Versão
5
Tipo de artigo
Solution