NVP vProxy：SQL VM （MSVMAPPAGENT） 备份失败，并显示“Error received from vProxy”-400：请求缺少虚拟机用户名。""

Resumo: 使用 NetWorker VMware Protection （NVP） vProxy 一体机执行的 Microsoft SQL 虚拟机 （VM） 备份失败。NetWorker 备份作日志显示“Error received from vProxy =”-400：请求缺少虚拟机用户名。”

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Confira outros recursos

Sintomas

  • 使用 NetWorker VMware Protection （NVP） vProxy 一体机配置 Microsoft SQL Server 备份。
  • 保护策略的备份作配置了“Application Consistency”选项，以执行 SQL 应用程序一致性 （MSVMAPPAGENT） 备份。
  • 备份失败，并在备份作日志中报告以下错误：
从备份请求接收到错误消息
  • vProxy 的 /opt/emc/vproxy/runtime/logs/vbackup/vbackupd-engine.log 显示类似的错误消息：
vproxy02:~ # tail -n 15 /opt/emc/vproxy/runtime/logs/vbackupd/vbackupd-engine.log
YYYY-MM-DDTHH:mm:SSZ NOTICE: f07a24dd-e7c3-48e5-8f89-3053c3249a65:vm-1013:win-sql02: Backup session is exiting
YYYY-MM-DDTHH:mm:SSZ TRACE:  Resource Update f07a24dd-e7c3-48e5-8f89-3053c3249a65:externalId=vcsa.amer.lan:vm-1013:state=Success:deletable=true:updatable=true.
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4881: Handling action 'GetLog' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
YYYY-MM-DDTHH:mm:SSZ TRACE:  Request #4881: Reply sent successfully for 'GetLog'.
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4882: Handling action 'DeleteSession' for 'f07a24dd-e7c3-48e5-8f89-3053c3249a65' ...
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4882: Deleting logfiles of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
YYYY-MM-DDTHH:mm:SSZ TRACE:  Request #4882: Deleting log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' of session 'f07a24dd-e7c3-48e5-8f89-3053c3249a65'...
YYYY-MM-DDTHH:mm:SSZ INFO:   File '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log' is moved to '/opt/emc/vproxy/runtime/logs/recycle/vbackupd/20240112_1/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4882: Deleted log file '/opt/emc/vproxy/runtime/logs/vbackupd/BackupVmSessions-f07a24dd-e7c3-48e5-8f89-3053c3249a65.log'.
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4882: Deleted resource: vcsa.amer.lan:vm-1013 - f07a24dd-e7c3-48e5-8f89-3053c3249a65.
YYYY-MM-DDTHH:mm:SSZ TRACE:  Request #4882: Reply sent successfully for 'DeleteSession'.
YYYY-MM-DDTHH:mm:SSZ INFO:   Request #4884: Handling action 'StartSession' for 'BackupVmSessions' ...
YYYY-MM-DDTHH:mm:SSZ ERROR:  Request #4884: Request is missing the VM user name.
YYYY-MM-DDTHH:mm:SSZ ERROR:  Request #4884: Failed to create resource: -400: Request is missing the VM user name.
YYYY-MM-DDTHH:mm:SSZ TRACE:  Request #4884: Reply sent successfully for 'StartSession'.
  • 未使用“应用程序一致性”的虚拟机的映像备份已成功完成。

Causa

NetWorker 保护策略中的备份作在“应用程序一致性”设置中缺少 SQL 实例用户登录。

Resolução

更新备份作以包括具有系统管理员权限的用户：

显示已添加系统管理员用户名的屏幕截图

指定的用户帐户应具有 sysadmin 权限。可以在 SQL 虚拟机上的 SQL Server Management Studio （SSMS） 中确认这一点：

确认用户帐户具有系统管理员权限

Mais informações

MSVMAPPAGENT 可以在 SQL 虚拟机上的 SQL 虚拟机上找到日志，该日志位于 C:\Program Files\DPSAPPS\MSVMAPPAGENT\logs

Produtos afetados

NetWorker

Produtos

NetWorker Family, NetWorker Series
Propriedades do artigo
Número do artigo: 000221097
Tipo de artigo: Solution
Último modificado: 30 dez. 2025
Versão:  4
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