Avamar: Administrator UI reports an unresponsive Data Domain status (Invalid SNMP trap host or trap post)

摘要: This article reviews the Avamar User Interface (UI) reporting that the Data Domain status is unresponsive with the message 'Invalid SNMP trap host or trap post.'

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。

症状

This is a reporting issue. Backups and Maintenance are not affected. 

Avamar monitoring status for Data Domain changes from Green to Yellow or red on the Avamar Administrator UI. One or more of the following errors may appear in the Avamar UI:

Invalid SNMP trap host or trap host.
 

Screenshot of Invalid SNMP message

原因

The Data Domain Simple Network Management Protocol (SNMP) trap host value is set to the internal hostname of the Avamar Utility Node instead of the Avamar fully qualified domain name (FQDN).

解决方案

1. Log in to the Avamar Administrator UI.

2. Click Server tab, Server Management tab.

3. Select the Data Domain in question (The Data Domain in question has a yellow colored dot to the left of the username).

4. Select Actions, Edit Data Domain System.

5. From the display window, select "Re-add Trap Host."  

Readd Trap Host
 

6. Click OK to update the Data Domain.

7. Log in to the Data Domain and verify that the FQDN of Avamar is added on the Data Domain (Sample output below).

snmp show config
General Configuration
---------------------
   SNMP sysLocation: testlocation
   SNMP sysContact: admin@company.com

SNMP v2c Configuration
----------------------
   Community   Access      Hosts
   ---------   ---------   -----
   avamartest   read-only
   public      read-only
   ---------   ---------   -----

   Trap Host                             Port   Community
   -----------------------------------   ----   ---------
   testavamar-internal               163
   testavamar.company.com   163
   -----------------------------------   ----   ---------

SNMP v3 Configuration
---------------------
   User   Access   Authentication Protocol   Privacy Protocol
   ----   ------   -----------------------   ----------------
   ----   ------   -----------------------   ----------------

   Trap Host   Port   User
   ---------   ----   ----
   ---------   ----   ----

受影响的产品

Avamar, Avamar Server
文章属性
文章编号: 000041708
文章类型: Solution
上次修改时间: 15 5月 2025
版本:  5
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