How to Identify the Dell Encryption Enterprise or Dell Encryption Personal Version

摘要: The version of Dell Encryption Enterprise or Dell Encryption Personal may be identified by following these instructions.

本文适用于 本文不适用于 本文并非针对某种特定的产品。 本文并非包含所有产品版本。
查看其他资源

症状

Knowing the version of Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition) or Dell Encryption Personal (formerly Dell Data Protection | Personal Edition) allows users to:

  • Identify known issues.
  • Determine UI differences.
  • Understand workflow changes.
  • Verify system requirements.

Affected Products:

  • Dell Encryption Enterprise
  • Dell Encryption Personal
  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Personal Edition

Affected Operating Systems:

  • Windows

原因

Not applicable

解决方案

Versioning can be determined either through the product user interface (UI) or through the product Installer. Click the appropriate tab for more information.

UI
Note: Dell Encryption Enterprise or Dell Encryption Personal must be installed before identifying the version through the UI.

To identify the product version using the UI:

  1. Log in to the Windows computer.
  2. In the Windows System Tray, right-click the Dell Encryption (formerly Dell Data Protection | Encryption) icon and then select Open Dell Encryption or Open Dell Data Protection | Encryption.

Open Dell Encryption

Or

Open Dell Data Protection Encryption

  1. In the product UI, click ? and then record About Version X.X.X.XX. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

About Version

Note: The version of your client may differ from the above screenshot.
Installer
Note: For information about downloading the installer, reference How to Download Dell Encryption Enterprise or Dell Encryption Personal.

To identify the product version using the installer:

  1. Right-click the [INSTALLER] and then select Properties.

Installer Properties

Note: [INSTALLER] =
  • Dell Encryption Enterprise = DDSSetup.exe
  • Dell Encryption Personal = DDSSetup.exe
  • Dell Data Protection | Enterprise Edition = DDPSetup.exe
  • Dell Data Protection | Personal Edition = DDPSetup.exe
  1. Click the Details tab.

Details tab

  1. Record the Product version. The first three numbers are the most important digits to record. In the example, 8.15.0 are the first three numbers.

Example Product version

Note: The version of your client may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

受影响的产品

Dell Encryption
文章属性
文章编号: 000124591
文章类型: Solution
上次修改时间: 25 9月 2023
版本:  11
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。