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How to find the product model of your Dell tablet

摘要: The easiest and fastest way to find your tablet's product model is to enter your tablet's Service Tag on the Dell Support home page

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症状

This will automatically open your tablet's customized product page and the product model will be displayed at the top. If you have a tablet running the Windows operating system, such as a Surface Pro, Venue Pro or Latitude, you may also let the Dell Support website detect your product. If you need additional help, please see our article on finding your Service Tag.

原因

NOTE: Why is it better to enter a Service Tag? The Service Tag identifies your tablet's unique components and features, providing you a customized support experience. The product model number identifies all the components and features that a tablet in a particular series can be built with.

解决方案

Methods to find your product model

  1. Look for the product label on your tablet.
  2. Check the system information.
  3. Check your Order Confirmation email.

Method 1: Look for the product label on your tablet.

For business tablets and most personal tablets, you can find the product model number printed on the front frame or back cover.

Some products have an internal label with the product model number near the battery compartment. If the label is not immediately visible on the outside of the tablet, you can try removing the back cover by gently prying the flexible plastic upward and back.

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Method 2: Check the system information.

If your tablet is able to start up and you don’t immediately see the product model on the tablet case, then looking up the product model in the system information is your best option.

Android tablets (Venue 7, Venue 8, Venue 10)

  1. On the Home screen, tap the All apps icon, and then tap the Settings icon to open the settings panel.
  2. In the System section (or on a similarly named tab), tap About tablet.
  3. The tablet model number is listed on this screen in the Model number section.

Windows tablets (Surface, Venue Pro, Latitude)

Windows 10

  1. In the Search Box, type System.
  2. In the list of search results, under settings, select System.
  3. Look for Model: in the System section.

Windows 8 (8.1)

  1. Swipe in from the right edge of the screen, and then tap Search.
  2. Type msinfo32 in the search box.
  3. In the list of search results, tap msinfo32 to open the System Information window.
  4. Look for Model: in the System section.

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Method 3: Check your Order Confirmation email.

You may be able to locate your product model number from the Order Confirmation email that you received after you purchased your tablet from Dell.com.

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文章属性


受影响的产品
Venue 5050, Venue 7040, Venue 5055 Pro, Dell Venue 10 Pro 5056, Venue 5130 Pro (32Bit), Venue 5130 Pro (64Bit), Venue 7140 Pro, Venue 7130 Pro/7139 Pro, Venue 3730, Venue 3736, Venue 3740, Venue 3741, Venue 3830, Venue 3840, Venue 7840 , Venue 5830 Pro, Venue 3845 Pro, Dell Venue 8 Pro 5855, Latitude 10e ST2E, Latitude 10, Latitude 7350 2-in-1 (End of Life), Latitude 7202 Rugged Tablet, Latitude ST, STREAK mobile, Mobile Streak 10 Pro, Mobile Streak 7, Mobile Streak 7 Wifi Only, Surface Pro 4, XPS 10 Tablet, XPS 18 1810 ...
上次发布日期

25 2月 2021

版本

4

文章类型

Solution