PowerProtect Data Manager 19.11 Cyber Recovery User Guide

Managing users

The Security Officer (crso) creates, modifies, and disables users, and disables Admin user multifactor authentication.

1. Select Administration > Users from the Main Menu.
2. Do one of the following:
   • To create a user, click Add.
   • To modify a user, click the radio button at the beginning of the row for a user and click Edit.
3. Complete the following fields in the dialog box.

   Table 1. User fields

   Field	Description
   Name fields	Specify the user's first name and last name.
   Role	Select either: Admin—Enables users to perform tasks in the Cyber Recovery software. Dashboard—Enables users to view the Cyber Recovery dashboard but not perform tasks. The dashboard role does not time out.
   User Name (required)	Specify a username.
   Phone	Specify the user's telephone number.
   Email (required)	Specify an email address for alert notifications if the user is configured to receive them. NOTE Later, if a user's email is modified, the Security Officer (crso) and the user receive an email message that indicates the change. The user's old email address, which has since been modified, receives the email message.
   Password/Confirm New Password (required)	Specify and confirm the password. Password requirements include: 9–64 characters At least 1 numeric character At least 1 uppercase letter At least 1 lowercase letter At least 1 special character (~!@#$%^&*()+={}|:";<>?[]-_.,^') When you change a password, enter and confirm both the new and existing passwords.
   Session Timeout	Select the amount of idle time after which the user is logged out of the Cyber Recovery UI.

4. Click Save.
5. Enable and disable users:
   1. Select the user and click Disable.
   2. Click Disabled Users at the top of the content pane and note that the table lists the newly disabled user.
   3. Select the user and click Enable. The table no longer lists the user.
   4. Click Enabled Users at the top of the content pane and note that the table lists the newly enabled user.
6. Disable multifactor authentication for an Admin user:
   1. Select the user.
   2. Click Disable MFA.
      The Security Officer (crso) and the Admin user, whose multifactor authentication is disabled, receive an email message that indicates that multifactor authentication is disabled. When the Admin user logs in, the slider in the Setup Multi-Factor Authentication window is set to the disabled position.
   NOTE The Security Officer (crso) and Admin users, if they can log in, can disable multifactor authentication for their own accounts by using the slider in the Mult-Factor Authentication window. See Enabling multifactor authentication.