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PowerProtect Data Manager 19.11 Cyber Recovery User Guide

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Meeting prerequisites for a PowerProtect Data Manager recovery

Ensure that the following prerequisites are met before you initiate a PowerProtect Data Manager recovery:

  • See the following documentation, which is available on the Customer Support website at https://www.dell.com/support:
    • The Preparing for and Recovering From a Disaster chapter in the PowerProtect Data Manager Administration and User Guide
    • PowerProtect Data Manager for Oracle RMAN Agent User Guide
    • PowerProtect Data Manager for Microsoft Application Agent SQL Server User Guide
  • Ensure that the Cyber Recovery vault DD system is running DD OS Version 6.2.1.50 or later.
  • Deploy the PowerProtect Data Manager appliance in the Cyber Recovery vault:
    • Ensure that the version is the same as the version of the production system.
    • Leave PowerProtect Data Manager in the default state. When you log in to PowerProtect Data Manager, the default state is either New Install or Restore Backup.
    • Do not modify the default passwords.
    • Modify the /etc/ssh/sshd_config file to enable password authentication:
      • Change the PasswordAuthentication field value from no to yes.
      • Run the service sshd restart command.
  • Do not use the following special characters in the VM name in vCenter, otherwise the Cyber Recovery software cannot detect the PowerProtect Data Manager VM:

    %, &, *, $, #, @, !, \, /, :, *, ?, ", <, >, [, ], |, ;, '

  • Ensure that the UIDs that are associated with the production PowerProtect Data Manager DD Boost users are available on the DD system in the Cyber Recovery vault.
  • Use either the Cyber Recovery UI or the CRCLI to define the PowerProtect Data Manager application as a Cyber Recovery application asset. When defining the PowerProtect Data Manager application:
    • Configure the application using the credentials of the PowerProtect Data Manager application on the production system.
      NOTE After 90 days, the root and admin accounts expire on the PowerProtect Data Manager appliance. Change the root and admin account passwords back to the default values used when the PowerProtect Data Manager virtual appliance was deployed. Otherwise, a recovery action fails because the former passwords are not valid.
    • To be able to create a snapshot as part of the recovery procedure, use the same value for the FQDN or hostname that is shown in the vCenter user interface under the DNS name.
  • Ensure that there are no snapshots of the PowerProtect Data Manager virtual machine that is deployed in the vCenter server.
  • Create a Cyber Recovery policy for the VM data and DR backup.
  • Run application and DR backups in the PowerProtect Data Manager production environment. Then, perform a Secure Copy policy operation to copy data to the Cyber Recovery vault environment.
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