PowerProtect Data Manager 19.9 Microsoft Application Agent SQL Server User Guide

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Change the mount timeout

After the mount starts, you can change the mount timeout on the Instant Access > Active Mounts page by specifying the number of days in the Change mount timeout field and clicking Change. The mount timeout is changed by the specified number of days.

About this task

Starting with the Microsoft application agent 19.2, a msagentadmin process runs in the background with a keep_mount_alive option to keep the mount session active for the number of days specified by the user. When the user-specified mount period expires, the msagentadmin process removes the SQL databases and dismounts the instant access session. After a machine reboot, the Microsoft application agent restarts the mount monitoring process to ensure that the user-specified mount period is maintained. For example, the following monitoring process runs in the background: 
msagentadmin.exe keep_mount_alive --mountperiod <minutes> --dmhost <IP_address> --dmport <port_number> --lockbox "C:\Program Files\DPSAPPS\common\lockbox"

Steps

  1. From the left panel, click Active Mounts.

    The Active Mounts page appears as shown in the following figure.

    Figure 1. VM Direct: Instant Access Active Mounts page
    VM Direct: Instant Access Active Mounts page
  2. Use the Change mount timeout control to select the number of days by which you want to change the mount time.
  3. Click Change.
    A confirmation dialog box appears.
  4. Click OK.

Results

The mount timeout is modified as shown in the following figure.

Figure 2. VM Direct: Instant Access Active Mounts page
VM Direct: Instant Access Active Mounts page
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