PowerProtect Data Manager 19.9 Microsoft Application Agent SQL Server User Guide

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Troubleshooting of SQL centralized restore operations

You can use the following information to troubleshoot issues with the SQL centralized restore operations.

Troubleshooting the PowerProtect Data Manager restores

You can perform the following tasks to troubleshoot issues with the PowerProtect Data Manager restores:

  • Inspect the ADM logs in /var/log/brs/adm/adm.log in PowerProtect Data Manager.
  • Inspect the Microsoft application agent logs in C:\Program Files\DPSAPPS\MSAPPAGENT\logs.
  • Enable advanced debugging output for the PowerProtect agent service by setting the DEBUG parameter in the file config.yml in the agent service installation directory.
  • Enable advanced debugging output for the Microsoft application agent by setting the debug option in the PowerProtect Data Manager restore wizard. The preceding topics about how to perform the centralized restores describe how you can set the Troubleshooting option, which causes the application agent to generate the diagnostic logs.
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