PowerProtect Data Manager 19.9 Microsoft Application Agent SQL Server User Guide

A PowerProtect agent service installation might fail with the following error message:

Service 'PowerProtect Agent Service' (AgentService) could not be installed. Verify that you have sufficient privileges to install system services.

Possible causes of the installation failure are as follows:

• The installation was attempted on a passive node of a Failover Cluster Instance (FCI).
• The installation was canceled and a rollback left some stale entries of PowerProtect agent services.

As a workaround, clean up the PowerProtect agent service entries, and retry the installation.