When file systems are protected within a protection policy in
PowerProtect Data Manager, you can recover the file system data using the centralized image-level or file-level restore functionality in the
PowerProtect Data Manager UI.
Prerequisites for restore of file system assets
Review the following requirements before performing centralized image-level or file-level restores of file system assets:
Both the
PowerProtect Data Manager server and client must be at a minimum version of
PowerProtect Data Manager 19.3.
Ensure that the
File System agent is not installed and running on the target volume.
Ensure that there is sufficient space on the target volume for the restore.
Ensure that the target or destination volume is not read-only.
Cross-platform support for centralized file-level restore is not supported. For example, you cannot recover a Windows backup on a Linux platform and the opposite way.
Caution regarding image-level restore of a system volume to a system volume
Running an image-level restore from the backup of a system volume to a target volume that is the same or different system volume can cause the following problems:
Files in use are not restored.
The file system host machine may become unstable.
Therefore, in such a situation, it is recommended to perform a file-level restore for the required files/folders only.
Increasing the restore timeout
By default, the mount operation times out after 30 minutes and the backup copy is unmounted. When running file-level restores of large files, you can increase the restore timeout. Perform this task if file-level restores for large files timeout before completing.
Create a file with the name
browsersvc.cmd in one of the following locations:
On Windows,
C:\Program Files\DPSAPPS\fsagent\settings
On Linux,
/opt/dpsapps/fsagent/settings
Add the following line to the file, and specify the same timeout value, in minutes, for both variables: