- Notes, cautions, and warnings
- Preface
- PowerProtect Data Manager for Network Attached Storage Overview
- Managing Assets and Protection
- About NAS protection
- Enable the NAS asset source
- Add a NAS appliance
- Add a NAS share
- Edit or delete a NAS asset source
- Deploy a protection engine for NAS asset protection
- Add a centralized protection policy for NAS assets
- Restore a NAS asset to the original location
- Restore a NAS asset to an alternate location
- NAS file level restore using File Search
- Protection engine parameters
- Determine protection engine usage for a protection job
- Change the protection engine Docker network range
- Troubleshooting
PowerProtect Data Manager 19.9 Network Attached Storage User Guide
Backup troubleshooting
The following sections provide guidance for troubleshooting backup issues:
After you perform an asset-level restore operation, perform a full backup of the asset to maintain backup consistency.
Unable to move backups to protection storage
Verify that there is sufficient free space on the protection storage system.
Unable to discover assets
If the first discovery succeeds and later discoveries fail, verify whether the asset credentials have changed. Update the credentials in PowerProtect Data Manager accordingly.
Consecutive incremental backups fail
Perform a manual full backup of the NAS asset. The PowerProtect Data Manager Administration and User Guide provides instructions.
Unable to back up share assets
Verify that the share address and path are valid and mountable. Adding a share does not verify that the share can be backed up.
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