Dell ThinOS 10.x Migration Guide
Error logs for ThinOS 10.x devices
This table provides a solution guide to resolve common error logs and troubleshoot issues that are related to ThinOS 10.x devices.
| Error Log | Resolution |
|---|---|
| No AC plugged in | Plug in power adapter, reschedule job |
| Platform Not Supported | This hardware platform is not supported |
| Error mounting recovery partition | The Ubuntu image is not a factory image. Reinstall the factory image. |
| No DHC/ThinOS package in recovery partition | Cannot find the ThinOS image, reschedule job |
| Error in extracting DHC/ThinOS 10.x future packages | Failed to extract the ThinOS image, reschedule job |
| Error copying the DHC/ThinOS 10.x future packages to recovery partition | Failed to copy the ThinOS image, reschedule job |
| ThinOS 10.x package verification failed | ThinOS image is not correct, reschedule job with the correct ThinOS image |
| Not enough space in Recovery Partition | Clear the recovery partition |
| The free space of Recovery Partition is not enough | Clear the recovery partition |
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