SupportAssist for Business PCs Deployment Guide

New and enhanced features

• Enhanced Remediation capabilities: Create custom workflows using your own PowerShell scripts, view the execution status at each step of the remediation workflow, optionally provide additional admin approval before remediation execution, and create draft remediation rules.
• Qualcomm platform support: SupportAssist is supported on Dell devices with Intel x64 and Qualcomm Arm64-based processors.
• PC updates enhancements: Automatically pauses PC updates initiated from TechDirect when the end user's PC is in an active audio or video call using Teams, Zoom, Avaya, and Skype apps. Updates resume automatically once the call ends.
• PC Update Configuration: Ability to configure the type and category of PC updates that end users can install on their PCs.
• Windows dark mode support: The supportAssist end-user interface enhances the user experience by supporting Windows Dark Mode.
• Group name configuration: Option to set or provide group names in the Deployment Package Manager.
• Additional enhancements: This update includes performance improvements, security fixes, and bug resolutions.