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OpenManage Integration for VMware vCenter Version 5.2 User's Guide

Dell EMC icon is not displayed after backup and restore from an earlier OMIVV version to a later OMIVV version

After backup and restore from an earlier OMIVV version to a later OMIVV version, the following issues are observed:
  • The Dell EMC logo is not displayed at vCenter.
  • The 2000000 error
  • The 3001 error

    Resolution:

    • Restart vSphere Client on the vCenter server.
    • If the issue persists:
      • For VMware vCenter Server Appliance, go to /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity and for Windows vCenter, go to C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity folder in the vCenter appliance and see if the old data exists, such as: com.dell.plugin.OpenManage_Integration_for_VMware_vCenter_WebClient-X.0.0.XXX.
      • Manually delete the folder corresponding to the earlier OMIVV version.

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