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OpenManage Integration for VMware vCenter Version 5.2 User's Guide

Upgrade OMIVV appliance using backup and restore

It is recommended that you do not change or remove cluster or host that is managed by OMIVV after taking backup and before restoring the backup file. If the cluster or host that is managed by OMIVV is changed or removed, reconfigure profiles (for example, Host credential profile, cluster profile) associated with those clusters and hosts after restore.

Do not unregister the OMIVV plug-in from vCenter. Unregistering the plug-in from vCenter removes Dell health update provider for Proactive HA clusters that are registered on vCenter by the OMIVV plugin.

It is recommended to take snapshot of appliance before upgrading the OMIVV appliance.

To update the OMIVV appliance from an older version to current version, perform the following steps:
  1. Back up the data of earlier releases.
  2. Turn off the older OMIVV appliance from vCenter.
  3. Deploy the new OpenManage Integration appliance OVF.
  4. Power on the OpenManage Integration new appliance.
  5. Set up the network and time zone for the new appliance.
    NOTE It is recommended that you retain the identity (IP or FQDN) of the earlier OMIVV appliance for the new OMIVV appliance.
  6. The OMIVV appliance comes with default certificate. If you want to have a custom certificate for your appliance, update the same. See Generate a Certificate Signing Request (CSR) and Upload HTTPS certificate. Else, skip this step.
  7. Restore the database to the new OMIVV appliance. See Restoring the OMIVV database from a backup.
  8. Verify the appliance. For more information, see . the Verify installation topic in Installation Guide
  9. After the upgrade, it is recommended that you run the inventory again on all the hosts that the OMIVV plugin manages.
    The events and alarms settings are not enabled after restoring the appliance. You can enable the Events and Alarms settings again from the Settings tab.

    If you upgrade from an earlier version of OMIVV to the available version, all the scheduled job continues to run.

    All the customization that is done on the registered Dell alarms and Dell health update provider for PHA cluster will be restored to default after you perform backup and restore.

    After backup and restore from an earlier OMIVV version to a later OMIVV version, perform the following tasks if you observe any of the following issues:
    • 200000 message
    • Dell EMC logo missing
    • OMIVV UI is not responding
    • OMIVV plugin is not removed from vCenter
    • SSL certificate is not valid


    • Restart vSphere Client services for both vSphere Client (HTML-5) and vSphere Web Client (FLEX) on the vCenter server.
    • If the issue persists:
      • For VMware vCenter Server Appliance: Go to—/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity. For Windows vCenter, go to the following folders in the vCenter appliance and check if the old data corresponding to the earlier version exists— C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity folder in the vCenter appliance and see if the old data such as exists.
      • Manually delete the folder corresponding to the earlier OMIVV version and restart vSphere Client services for both vSphere Client (HTML-5) and Web Client (FLEX).

    If the IP address for the new appliance is different from the IP address of the older appliance, perform the following:

    • The Proactive HA feature may not work properly. In such a scenario, disable and enable the Proactive HA for each cluster where Dell EMC host is present.
    • Configure the trap destination for the SNMP traps to point to the new appliance. The identity change is fixed by running the inventory on these hosts. While running the inventory on hosts, if SNMP traps do not point to the new IP, those hosts are listed as noncomplaint. To fix host compliance issues, see Fix a non-compliant host.

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