Alienware m18 R2 Owner's Manual

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Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:

Table 1. Alienware products and online self-help resourcesThe table describes how to access self-help resources on the computer and online.
Self-help resources	Resource location
Information about Alienware products and services	Alienware Support Site
Contact Support	In Windows search, type Contact Support, and press Enter.
Online help for operating system	Windows Support Site
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals, and documents.	Your Alienware computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at Dell Support Site. For more information about how to find the Service Tag for your computer, see Instructions on how to find your Service Tag or Serial Number.
Videos providing step-by-step instructions to service your computer.	Alienware Support Channel

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see Alienware Support Site.

NOTE:Availability of the services may vary depending on the country or region, and product.

NOTE:If you do not have an active Internet connection, you can find contact information in your purchase invoice, packing slip, bill, or Dell product catalog.